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Are you a Behavioral Health Operations Manager who is passionate about people? Are you looking for a job where you’ll enjoy excellent benefits and the chance to make a difference in your community? Then join the I Am Boundless, Inc. team!
We are a fast-growing nonprofit organization committed to building a world that realizes the boundless potential of all people. For more than forty years, we’ve provided people with intellectual and developmental disabilities and behavioral health challenges the support and services to thrive. Our person-centered approach to care celebrates people for who they are and empowers them to become active participants in the communities where they live, work, and play.
Will you join us? Apply today!
Boundless Benefits
Working for Boundless has many perks. We treat our team like family and offer advantages that allow you to focus, thrive, and grow. Why Boundless?
- Excellent benefits including no-cost dental, vision, and life insurance.
- $2,500 SIGN-ON BONUS.
- 232 hours of paid time off.
- Paid training.
- A Boundless sponsored $150 deposited into your flexible spending plan.
- Student loan forgiveness through the Federal Public Service Loan Forgiveness Program.
- Scholarships geared towards professional development and continued education.
- Career growth opportunities.
What You Will Be Doing:
Primary job responsibilities include supervising and managing Behavior Health services in Trumbull and Mahoning County. Working with parents/guardians, clinical staff, and community-based resources, the Behavioral Health Operations Manager facilitates access to care and addresses barriers. This position reports to the Director and works closely with all other departments.
Essential Functions:
- Oversees daily operations of the Behavior Support Services in the Youngstown programs to include After-school, adult day treatment program, community-based services and the MSY emergency respite home. including staff, schedules, curriculum, and assigning referrals.
- Responsible to interview, hire, onboard and facilitate staff training.
- Provides supervision of Behavioral Health staff in assigned programs.
- Trains and consults with staff regarding psychosocial needs that encompass mental health, development, and diversity of individual clients to increase staff knowledge and skills.
- Follows up with program inquiries and completes intake process for new individuals joining the programs.
- Coordinates transportation routes and supervises fleet drivers.
- Maintains close contacts with schools serving program participants
- Develops a comprehensive social history and psychosocial assessments that includes the client’s problems, strengths, and preferences, including cultural, religious, and ethnic background and implications for the care plan.
- Facilitates development of Individual Services plans and assures timely completion.
- Provides oversight and assures that Assessments, Progress notes and other related treatment documentation is completed in a timely manner.
- Coordinates clinical services and crisis support for emergency respite services.
- Collaborates with Behavior Specialist to determine and implement appropriate therapeutic strategies to effect changes in behavioral-social interactions of clients and their families.
- Identifies curriculum for Adult and Children’s Day Treatment programs.
- Liaison with parents, schools, and community partners.
- Orients clients and families to the program, its services, its service limitations, and clients’ rights.
- Identifies and assesses psychosocial and life skills needs through analysis of factors impinging on client adjustment including factors in the home, center, and community.
- Determines and implements appropriate therapeutic strategies to effect changes in behavioral-social interactions of clients and their families.
- Provides individual and group therapeutic counseling to clients and their families, within the day program, MSY, and center-based services.
- Initiates collaboration and consultation on behavioral-emotional-environmental issues affecting client participation in the learning process with the client’s supervisor(s) in implementing strategies to promote client learning during counseling sessions.
- Conducts staff development on issues related to social-emotional-environmental factors that impact treatment with a strong focus on evidence-based intervention.
- Works closely with Intake department, psychiatry team and psychology team to promote coordination of care and integration of clinical services.
- Maintains all required clinical records and submits appropriate documents for statistical reports with adherence to program standards in social work.
- Attends meetings and professional development activities as required.
- Monitors budget and productivity for staff.
- Establishes positive working relationships with community stakeholders and other organizations.
- Works closely with Marketing department with a goal to increase services for the Youngstown programs.
- Works in close conjunction with BH staff to ensure ISP implementation and high-quality service delivery.
- All other assigned duties.
Skills, Knowledge, and Abilities:
- Excellent communication skills, both oral and written, demonstrating professionalism with both co-workers and parents and consumers.
- Excellent organizational skills with the ability to stay focused.
- Ability to network and establish positive working relationships with community stakeholders and other organizations.
- Ability to prioritize multiple tasks.
- Demonstrated clinical knowledge of children and adults with co-occurring developmental disorders and complex behavioral health issues, including children with autism.
- Supervisory experience.
- Must be able to show tact and diplomacy when dealing with parents, clients, peers, and staff.
Required Education and License:
- Licensed through the State of Ohio as an LSW/LPC/LISW/LPCC.
- Bachelor’s degree in social work or Counseling.
Preferred Experience & Education:
- Master’s degree in Social Work or Counseling.
- Two (2) years of supervised social work experience in a health care setting, working directly with individuals.
- Experience working with youth with autism spectrum disorders.
- Experience working with adults and youth with mental health disorders.
Additional Eligibility Qualifications:
- Ability to obtain and maintain First Aid, CPR - adult, child, and infant. (Training will be provided, if not already certified).
- Must be able to function independently and have flexibility, personal integrity, and the ability to work effectively with clients, staff, and support agencies.
- Must be able to relate to and work with ill, disabled, emotionally upset, and at times hostile people within the programs.
- Must possess the ability to make independent decisions when circumstances warrant such action.
Travel:
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
All candidates who have received an offer of employment will be required to undergo a pre-employment background check, drug screen, and health screen as applicable for the role.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
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