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Patient Accounts Representative. 

About the Organization Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Fundraising, Human Resources, IT, Finance, Marketing, and Nursing. When you join us, you can expect a true focus on work-life balance, rewarding career, competitive salaries, and comprehensive benefit programs. Some of our benefits include: generous paid holidays, vacation, and sick time; Employee Assistance Program, excellent health & pension plans; Public Student Loan Forgiveness program; and wide array of training and staff development opportunities to earn on-site CEUs. Catholic Charities is an Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance.

To learn more about the agency, please visit our website at: For frequently asked questions, please click here:  
Req Number FIN-22-00002  
Location BHS - Delaware House (Westampton, NJ)  
Full-Time/Part-Time Full-Time  
Number of Openings 2  
Category Finance / Accounting  

JOB SUMMARY: The Patient Accounts Representative is primarily responsible for the management and oversight of prior authorization completion for all insurances within all of the BHS programs, reviewing and correction of billing reports to ensure maximum collection.


Tracking and process of all prior authorizations for activity required by insurances in order to be paid. (Intermediate to Strong Knowledge of Excel required).

Manage financial reviews.

Review patient accounts to identify delinquent and due accounts.

Investigate and troubleshoot suspense or delinquency issues to ensure timely payment.

Conduct internal petty cash audits in the BHS program.

Support Office Manager and Business Manager in report running and staff training as needed.

Complete Documentation and Tracking for the Food Program including:

  • Making sure Eligibility Applications are up to date/ Monthly and Annually (along with Vocational Specialist)
  • Setting up the Attendance Tracking Form
  • Maintaining the Eligibility Record
  • Completing the Demographic Form
  • Being the “Determining Official” on the front of the Food Eligibility form and meal count form as well as signing off. Verifying whether or not a consumer has Medicaid and if not, indicating their income and financial responsibility for meals.

Code and process bills for BHS programs.



Track and process all prior authorizations, working with staff to ensure timely submission 95%

Code and forward BHS bills to Accounts Payable within 5 days of receipt -95%

Position Requirements


Knowledge of Microsoft Office products. Intermediate to Strong Knowledge of Excel needed. 

Excellent computer skills, data entry speed and accuracy and related office equipment

Bachelor’s Degree (preferred) in Business, Non-Profit , Administrative Management  or related patient account processing / billing work experience (one to two years) will be considered.

Experience in a financial or similar position preferred

Ability to work independently and part of a team

Ability to work in an extremely fast paced environment, under pressure and tight time deadlines

Written and oral communication skills

Strong organizational skills


Please note this job description in not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.


Exempt/Non-Exempt Non-Exempt  
Weekly Work Hours 40  
Proposed Salary $37,440  
Schedule M-F 8am- 4:30pm 

This position is currently not accepting applications.

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