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Title

Warranty Service Representative - Entry Level Admin. 

About the Organization Stier Supply Company, a family-owned and operated business that has been in operation for 70 years, specializes in turn-key construction services. In recent years, Stier has experienced tremendous growth. From the company's inception in 1946, Stier has expanded into 8 markets throughout the Southeast and is continuing to grow at an unprecedented rate.



 
Hiring Manager(s) Tracy Hudson  
Location Summerville - Install Division  
Category Administration  
Description

Stier Supply Company is seeking a detail-oriented, well-organized, and excellent multi-tasker for the Warranty Service Representative. You must be a self-starter and understand deadlines, and possess good phone and excellent people skills. Knowledge of construction terminology is HELPFUL, but not required.

Purpose: Coordinates the customer service warranties and other field service requests for all areas & all builders.

The role of the Warranty Service Representative is considered a key position in the Installation Division and requires proficiency with the following skills and/or knowledge:

Roles and requirements include, but are not limited to:

  • Coordinate scheduling of appointments for Warranty and other field service requests with Customers (builder or homeowner) and Managers
  • Ensures calls are scheduled and completed in a timely manner
  • Maintain professional communication with managers and customers at all times
  • Help maintain office cleanliness
  • Manage multiple phone lines and schedules at once
  • Maintain constant communication and updates to customers both by phone and email
  • Additional responsibilities as needed 

Qualities and attributes needed to excel in this role are:

  • Attention to detail
  • Basic computer skills
  • Strong communication skills – both written and verbal; strong phone skills
  • Ability to follow directions yet work with minimal supervision
 
Salary $15/hr.  
Benefits Life, Health, Vision, and Dental Insurance; Paid Vacation & Holidays; 401-K with company match  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Position Requirements  
Req Number ADM-22-00029  

This position is currently not accepting applications.

To search for an open position, please go to http://STIERSUPPLYCOMPANY.appone.com



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