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Care Coordinator. 

About the Organization Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Fundraising, Human Resources, IT, Finance, Marketing, and Nursing. When you join us, you can expect a true focus on work-life balance, competitive salaries, comprehensive benefit programs, and an environment that promotes inclusion. Some of our benefits include: generous paid Holidays, Vacation, and Sick time; excellent health & pension plans; and wide array of training and staff development opportunities to earn on-site CEUs. Catholic Charities is an Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance. To learn more about the agency, please visit our website at:

This position may be subject to Executive Order 283, requiring a proof of being up-to-date with COVID-19 vaccination, including any recommended booster. Requests for reasonable accommodation based on medical condition, disability, or sincerely-held religious belief precluding vaccination will be considered and should be made to Human Resources: 609-394-5181.

Req Number DIR-22-00088  
Location BHS - Clinton Avenue (Trenton, NJ)  
Full-Time/Part-Time Full-Time  
Number of Openings 1  
Category Direct Care - Professionals / Paraprofessionals  

JOB SUMMARY: Responsible for delivering case management/counseling services for clients and families.



-Identify and engage clients who are seen at Catholic Charities Diocese of Trenton (CCDOT) and provide navigation services through the continuum of care.

-Assist new clients who are current CCDOT clients in completing paperwork and releases of information needed.
-Be the system navigator and point of contact for shared CCBHC/CCDOT clients and families, with client and families having direct access for asking questions and raising concerns.

-Assist clients with understanding the relevant details of the visit, as requested by either the client or the treatment team.

-Schedule appointments, as requested by the treatment team and explain purpose of appointments in clear and simple language.

-Participate as a member of a multi-disciplinary team including both medical and psychiatric members towards the development of treatment plans and implementation of services.

-Coordinate within multi team and community services as needed to ensure that preventative and health promotion needs are addressed as part of the holistic, whole-person, culturally-sensitive integrated care.

-Assess and provide linkage to community resources based upon clients’ needs.



-Assist clients and their families in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance.)




-Negotiate on behalf of the client, as needed, with the treatment team, and patients themselves by creating reasonable goals, clarifying the issues to be negotiated, following through with the agreement reached, while remaining flexible and consider culturally-sensitive and holistic alternatives.



-Maintain caseload and complete notes for all care coordination services.

-Ensure that billing units are entered and subunits accurately.

-Monitor data aggregation to ensure all measures data is being recorded.

-Monitor number of units and frequency of services based on level of need.

-Provide weekly data to managers and follow-up with programs on no-shows, client engagement issues and increased use of or need for services.

-Complete required interagency and other necessary paperwork.

-Monitor confidentiality in accordance with CCDOT policy and legal requirements.

-Follow required office procedures in a cooperative manner.



Other related duties as assigned.

Position Requirements


EDUCATION and/or EXPERIENCE Bachelor’s degree in human behavioral science such as social work, psychology, sociology, guidance and counseling and child development. Related work experience preferred.


Exempt/Non-Exempt Exempt  
Weekly Work Hours 40 hours  
Schedule Mon-Fri: 8:30am-5pm 

This position is currently accepting applications.

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