Share Email Opening Title ACT Administrative Assistant  About the Organization Established June 15, 1971, Valley Community Services Board is a publicly funded organization where citizens of Staunton, Waynesboro, and Augusta and Highland Counties can receive Behavioral Health, Substance Use and Developmental Services services. Valley Community Services Board serves as the single point of entry into publicly funded mental health, developmental, and substance use disorder services for these localities. Valley CSB is a person-centered organization, tailoring treatment to each individual. We value competency and compassion in every service we provide. We are also a resource for educating the public about the nature of mental health, substance use, and developmental disabilities to dispel stereotypes and encourage support for individuals facing those challenges. Valley Community Services Board is an equal opportunity employer and a drug free workplace.   Open Date 7/13/2022   Close Date 8/22/2022   Position ACT Administrative Assistant   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Exempt   Shift Days   Req Number CLE-22-00004   Number of Openings 1   Number Filled 0   Description Valley Community Services Board (VCSB) is looking for an Administrative Assistant to join our ACT team! The Administrative Assistant is the support member of the ACT multi-disciplinary team.  Benefits Flexible work schedule. Hybrid work environment. Health insurance as low as $21.16/month for individuals. Family and dependent plans are also available. Sign-on bonus of $500, included in full with the first paycheck. Nine paid holidays. Accrue up to 20 days of paid time off (PTO) per year from year one. PTO is immediately available upon accrual. Participation in the Virginia Retirement System. Professional development assistance provided at no cost. Essential Functions Responsible for organizing, coordinating, and monitoring all non-clinical operations of the ACT Team Assists with monitoring due dates, deadlines to keep client records in compliance. Provides receptionist activities including answering and triaging phone calls, coordinating communication between the team and clients, monitors and reports any behavioral issues that may occur in the ACT lobby. Assists clients, families, and other agencies by helping them find requested information and operating and maintaining clinical records in the agency electronic health record. Effectively attends to symptomatic behavior of clients who come into the office for appointments. Provides clerical support to ACT Psychiatric Care Provider(s), supervisor, and staff Attends daily morning rounds, and accurately tracks and enters data for monthly submissions. Records admissions and discharges as a source of data to be reported. Assists Team with maintaining client medical records according to standards set by DBHDS, DMAS and ACT Supervisor.    Position Requirements Knowledge, Skills, and Abilities Knowledge of: Basic knowledge of the ACT model of care and roles within the Team. Computers and software. Simplified accounting procedures, medical records management, Reimbursement policies and procedures; fee collections, insurance billing, medical and psychiatric terminology and crisis intervention. Skills pertaining to: People and problem-solving skills Organizational skills and ability to make contacts and establish relationships to get information for the program Establish supportive trusting relationships with persons with mental illness Ability to: Maintain cooperative, professional working relationships with staff, maintain strict confidentiality, work independently as well as a team member. Minimum Requirements High School diploma or equivalent Education and experiences in the field of Human Services/Office management. Must be able to comfortably interact with severely mentally ill consumers Must have a valid VA driver’s license. Valley Community Services Board is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   Salary Information   EOE Statement Valley Community Services Board is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   Additional Requirements   This position is currently not accepting applications. 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