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Title

Technician - Richmond 
Category Service  
Number of Openings 2  
Location Richmond  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Description

JOB SUMMARY:

The Technician is highly skilled and capable of working independently, while providing an excellent customer experience.

RESPONSIBILITIES & KEY ACTIVITIES:

  • Provide top of the line customer experience
  • Ability to diagnose and repair general electrical systems, while maintaining high voltage awareness
  • Communicate and collaborate with all members of the service team
  • Follow correct repair order documentation of all repair procedures
  • Review appointment schedule, plan travel time and visit duration for mobile services
  • Demonstrate attention to detail and passion for creating positive client experiences
  • Clean, maintain and organize the mobile service vehicle
  • Creatively solve customer concerns in a fast-paced work environment
  • Work with the appropriate management software to properly document the customer vehicle repair process
  • Have a passion for sustainable transportation and changing the automotive industry
 
Position Requirements

MINIMUM REQUIREMENTS:

  • High School Diploma/GED or Relevant work experience
  • 21+ years of age, to comply with company driving policy
  • Ability to drive a work truck/trailer
  • Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
  • Excellent written and verbal communication skills
  • Highly organized
  • Comfortable working independently and as part of a team
  • Ability to use basic computer applications such as Microsoft Office, as well as learn proprietary DMS software
  • EPA 609 Certification
  • ASE Certification(s)
  • Must possess a valid driver license
 
Open Date 4/19/2023  
Req Number SER-22-00031  
About the Organization Welcome to the Future of Mobility.

VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam.
VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year.

Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO.

We welcome you to join the charge.
 
Starting at $36/HR  
 
EOE Statement Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.  

This position is currently accepting applications.

Apply Now
 


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