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CRM Coordinator 

About the Organization Ohio Christian University is committed to offering a complete education that develops students intellectually, professionally, and spiritually. OCU offers degree programs for residential undergraduate students, graduate students, and adult and online students.  
Position CRM Coordinator  
Location Main Campus  
Full-Time/Part-Time Full-Time  

Postion Title: Customer Relationship Manager (CRM) Coordinator

Department: Enrollment/Admissions

Location: This is an on site position located at our main campus in Circleville, Ohio

Months per year: 12

Hours per week: 40

Salary Range: $13.00 - $16.80 per hour

FLSA Status: Non-exempt


The Customer Relationship Management (CRM) Administrator will aid in the alignment of the CRM to OCU's student information system, oversee the nomenclature and categorization of information used by employees with access to the CRM, manage and create new reports and assure accessibility for recruiters, assess the functionality of the CRM and make improvements, and manage any upgrades. This role also works with leadership to build communication plans and assets (HTML Emails, text messages, etc.) inside the CRM.

  • Manage the configuration, functional aspects and requirements for the development of the Slate CRM
  • Create forms and update system requirements for matriculation
  • Generate and analyze reports in collaboration with recruiting and superisory team
  • Develops the Slate CRM functional requirements based on feedback from the recruiting user base
  • Answer questions regarding the CRM, SONIS-CRM connections, reporting, and other CRM-related questions from staff
  • Responsible for managing the on-going input and accuracy of the data contained in both the customer relationship management system and student information system, including the accuracy of data loads into both systems
  • Oversee nomenclature control and create structures within the CRM that aid in data management
  • Actively tracks changes and CRM best practices in Higher Ed and compares those to OCU's practice
  • Monitors data manaqement policies to ensure compliance with best practices
  • Other dutes as assigned


  • Bachelor's degree prefered
  • Data entry experience
  • Ability to multi task and maintain attention to detail
  • Customer oriented
  • Strong analytical and organizational skills
  • Data interpretation

As a religious educational institution operating under the auspices of The Churches of Christ in Christian Union, Ohio Christian University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis, unless otherwise contractually bound.

Ohio Christian University is an Equal Opportunity Employer

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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