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Homelessness & Special Needs Housing Supervisor 

About the Organization Established June 15, 1971, Valley Community Services Board is a publicly funded organization where citizens of Staunton, Waynesboro, and Augusta and Highland Counties can receive Behavioral Health, Substance Use and Developmental Services services. Valley Community Services Board serves as the single point of entry into publicly funded mental health, developmental, and substance use disorder services for these localities.

Valley CSB is a person-centered organization, tailoring treatment to each individual. We value competency and compassion in every service we provide. We are also a resource for educating the public about the nature of mental health, substance use, and developmental disabilities to dispel stereotypes and encourage support for individuals facing those challenges.

Valley Community Services Board is an equal opportunity employer and a drug free workplace.

Open Date 7/1/2022  
Close Date 8/1/2022  
Position Homelessness & Special Needs Housing Supervisor  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Shift -not applicable-  
Req Number HOU-22-00001  
Number of Openings 1  
Number Filled 0  

VCSB is looking for a Homelessness & Special Needs Housing Supervisor! The Housing Supervisor will lead a team of passionate housing and oversee the Permanent Supportive Housing, Rapid Re-Housing, and other short-term programs designed to support individuals experiencing homelessness or housing insecurity.


  • Flexible work schedule.
  • Hybrid work environment.
  • Health insurance as low as $21.16/month for individuals. Family and dependent plans are also available.
  • Sign-on bonus of $1,500, included in full with the first paycheck.
  • Nine paid holidays.
  • Accrue up to 20 days of paid time off (PTO) per year from year one. PTO is immediately available upon accrual.
  • Participation in the Virginia Retirement System.
  • Professional development assistance provided at no cost.

Summary of Essential Functions

  • Maintains a positive, collaborative, and effective team culture through clear communication, supportive coaching, and appropriate accountability.
  • Identifies and reacts to emerging trends or needs in collaboration with the Community-Based Services Manager and Assistant Director of Behavioral Health for Community-Based Services.
  • Fosters productive working relationships with community organizations and treatment providers.
  • Monitors program resources and outcomes.
  • Coordinates with the Emergency Services team to provide crisis intervention or consultaiton as needed
Position Requirements

Minimum Qualifications

All applicants must meet the following in order to be considered qualified for the position.

  • Bachelor's degree in human services or a related field and two years of experience working with individuals experiencing homelessness, or
  • Master's degree in human services or a related field and two years of experience working with individuals experiencing homelessness, and
  • Valid Virginia driver's license with a points balance of at least 0 or obtain a valid Virginia driver's license within 90 days of hire.

Preferred Qualifications

The most competitive candidates have one or more of the following additional qualifications.

  • Previous experience working in mental health or substance use treatment.
  • Previous experience working with individuals with challenging behavioral problems or individuals who engage in threatening or hostile behavior.

Knowledge, Skills, and Abilities

  • Knowledge of:
    • Basic human needs and rights.
    • Community resources, services, and systems.
    • Psychotropic medications, human personality, growth, and development.
    • Confidentiality regulations such as HIPAA and 42 CFR.
    • Symptoms of serious mental illness (SMI), substance use disorder, and intellectual disabilities.
    • Basic counseling/therapy techniques.
    • Case management principles and services.
    • Documentation requirements for individualized service plans and similar formats.
    • Interagency services coordination.
    • HUD subsidized program.
    • Basic crisis intervention techniques.
    • Appropriate professional behavior.
  • Skills pertaining to:
    • Planning, evaluation, and implementation of consumer’s treatment needs.
    • Developing treatment plans.
    • The application of behavioral management principles.
    • Case management services for persons with SMI and/or dual diagnosis.
    • Casework documentation.
    • Facilitating the involvement of a client’s natural support systems when available.
    • Skills in facilitating/mediating and encouraging the participation of consumer’s natural support systems when available.
    • Team member development and leadership.
    • The development of Recovery Support Services consumers.
    • Effective oral and written communication.
    • Organization, prioritization, and time-management.
    • Identifying and documenting a client's need for resources, treatment, and other supports.
    • Crisis intervention.
    • Advocating for and empowering others.
  • Ability to:
    • Work effectively with clients experiencing mental health or substance use challenges.
    • Develop and implement interagency coordination for individuals with SMI.
    • Communicate clearly and professionally.
    • Work independently and recognize when additional help is necessary.
    • Demonstrate sound judgment.
    • Adhere to professional ethical standards.
    • Perform urine drug screen testing.
    • Collaborate with team members and other stakeholders.
Salary Information  
EOE Statement Valley Community Services Board is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Additional Requirements  

This position is currently not accepting applications.

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