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Office Clerk (Full-time with benefits) 

Category Outreach Services  

Department: Outreach Services

Worksite: Muskegon Outreach

Responsible to: Regional Coordinator

Status: Hourly-$14.00/hr

General Responsibilities:

  • Provide administrative secretarial duties and tasks.
  • Protect the privacy of customers and hold in confidence all information obtained in the course of service.
  • Provide quality professional customer service at all times.

Essential Duties and Responsibilities:

  • Greet visitors or walk-ins, secure necessary information to refer them to appropriate staff or programs.
  • Handle multi-telephone system calls and route the calls to appropriate staff.
  • Complete or collect all required program documentation with accuracy, consistency, and compliance.
  • Participate in personal and professional development activities, including staff meetings, conferences, training opportunities, as identified and approved by supervisors
  • Travel throughout service area as needed.
  • Perform other duties as assigned.
Position Requirements

Education and Experience Qualifications:

  • Must possess a minimum of a High School diploma or equivalent.
  • Experience in human services, specifically with low-income populations, preferred.

Additional Requirements:

  • Complete additional certification as required.
  • Understand the importance of daily work attendance, and its impact on coworkers, clients, and the agency.
  • Possess the ability to navigate and effectively resolve conflict.
  • Must have strong communication and organizational skills.
  • Must be self-directed and able to prioritize in a fast paced environment.
  • Must be willing to accept new challenges.
  • Must have proficient computer skills (Word, Excel, Outlook, Internet).
  • Must have reliable transportation, a valid driver’s license, provide proof of insurance, and MMCAA’s “Insurance Carriers” driving record review.
  • Successfully complete Criminal History and Child Abuse/Neglect clearance procedures at time of hire and when requested.
  • Must comply with Agency tobacco free and drug free policies.
  • Proof of COVID-19 vaccination required.


Full-Time/Part-Time Full-Time  
Starting Wage $14.00/hr  
Position Office Clerk  
Number of Openings 1  
Location Muskegon County  
About the Organization Mid Michigan Community Action is a nonprofit agency that has been fighting poverty and empowering individuals and families since 1966. We are looking for candidates who share our passion for cultivating stronger communities. If you possess the desire to help others and inspire self-sufficiency, we encourage you to apply for our career opportunities.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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