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Non-Medical Quality Assurance Technician - 2022 

Category Medical and Non-medical Quality Assurance  


Responsible, professional, and administrative position involved in evaluating and improving practices and data associated with the services supported by the Non-Medical Quality Assurance Division. Requires the application of technical knowledge in public safety to ensure a continuous quality assurance atmosphere.



  1. Performs specialized and technical clerical and record-keeping work. Work is performed with a minimum of supervision.
  2. Inputs various data into computer using word-processing based software or a word processor. Accesses, inputs, and retrieves information from a computer.
  3. Gathers, analyzes, and interprets data to prepare and disseminate pertinent reports to internal and external customers.
  4. Develops, implements, and monitors continuous organizational performance improvement
  5. Responsible for quality assurance activities, including review of reports for completeness and compliance with adopted policies and procedures.
  6. Reviews and reports the organization's compliance with its established Standard of Operational Coverage.
  7. Prepares and completes required reports, keeping information regarding patients confidential. Completes and submits required quality assurance documentation.
  8. Works with leadership team members to perform quality assurance activities, including monitoring the effectiveness of programs by measuring outcomes, monitoring the quality of service, and providing recommendations for improvement or the addition of new programs.
  9. Conducts research and analysis of current and future public safety issues and trends as assigned.
  10. Manage and maintain accreditation records as assigned to ensure accreditation compliance.
  11. Manage, create, and maintain accreditation reporting status and track responsibility for each standard as assigned.
  12. Demonstrates thorough knowledge of the BOCC's Personnel Policies and Procedures and specific programs as assigned by the Non-Medical Quality Assurance Manager.
  13. Employees hired on or after February 1, 2016, must be a tobacco-free person, both on and off the job, for at least one (1) year immediately preceding application and maintain the same tobacco-free status throughout the term of employment.
  14. Face tattoos (from ear to ear and hairline of the forehead to the bottom of the chin) are prohibited.
  15. In case of an emergency or crisis situation (hurricane, flood, etc.), the position must respond/perform recovery duties as assigned by the immediate supervisor.
  16. Maintains regular physical attendance during normal work hours at one of the county's offices or work facilities with the ability to work evenings, nights, weekends, and holidays as required.


(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related marginal duties as requested.)

Position Requirements




  • Knowledge of modern qualitative and quantitative statistical data analysis methods
  • Knowledge of modern data processing equipment, audio, and visual equipment.
  • Knowledge of modern methods of emergency medical service.
  • Skill in the use of computers and computer programs.
  • Ability to use all audio/visual and other electronic equipment needed to present training programs and materials.
  • Ability to understand and follow oral and written instructions quickly.
  • Ability to establish and maintain effective working relationships with employees and management as necessitated by the work.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to apply analytical skills for all related activities and interprets data for making effective decisions, recommendations, reports, etc.
  • Ability to think clearly and use independent judgment in routine and non-routine situations that may occur.



  • Graduation from an accredited college or university with an Associate's degree in Emergency Services, Organizational Management or a closely related field
  • Three (3) years of experience in quality assurance, compliance review, or similar field requiring detailed analysis and reporting



  • Valid Florida Driver's License of the correct class for the vehicle driven and a driving record acceptable to the insurance provider.
  • Must possess or obtain the required National Incident Management System (NIMS) certifications within six (6) months of employment.



  • Acceptable vision (with or without correction)
  • Acceptable hearing (with or without correction)
  • Must be able to utilize a computer and/or typewriter keyboard and all audio/visual equipment necessary to perform the assigned duties.
  • Ability to answer the telephone and provide information.
  • Walking
  • Standing
  • Bending
  • Stooping
  • Must be able to operate a motor vehicle.



  • Work is performed inside in an office environment.
  • Work is occasionally performed in and/or around a fire station or fire department training labs/grounds.


Reasonable accommodation will be made for otherwise qualified individuals with a disability.

FLSA Non-Exempt Status

Revised 10/01/2021

Full-Time/Part-Time Full-Time  
Salary Range $17.73 - $25.36. Commensurate with licenses and experience. Benefits Package.  
Closing Date July 10, 2022  
Position Non-Medical Quality Assurance Technician - 2022  
Division Medical and Non-medical Quality Assurance Division  
Exempt/Non-Exempt Non-Exempt  
Open Date 6/28/2022  
Location Medical and Non-medical Quality Assurance Division  
Flyer None Specified 

This position is currently not accepting applications.

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