Responsibilities include:
Assists patients in gathering accurate proof of income or proof of no income, proof of insurance, and proof of identification.
Assists patients in completing HW registration and Slide Discount Eligibility application.
Reviews proof of income and size of the family household with the patient to determine patient family income and patient eligibility for the Sliding Fee Discount.
Enters patient demographic data and income data into EMR system to create patient record.
Schedules patients for initial and follow-up appointments as needed.
Provides daily accounting of number of patients interviewed, contacted, and enrolled each day. Reports information to Site Office Manager at the end of each day.
Reviews resource schedule on a daily basis and remain current with tasks.
Identifies patients with slide discount expirations and then follow through with completing all steps of patient re-certifications in a timely manner.
Serves as backup to Front Desk Specialists and assists with other front desk duties as needed.
Registration Assistance Coordinator assigned to the Sterling MHSADS site will initiate referral processing by coordinating appointments with specialists and other community partners. Additionally, this individual will have access to the PCC protocols and follow similar guidelines for referral documentation.
|
Click here for technical assistance.
