The office manager is responsible for supervision and coordination of insurance claims, billing and financial reporting. This position is also responsible for maintaining accounts receivable, claims submission to all payers, general ledger, month-end processing and resident trust.
Pay $22- $25 per hour
$5,000 SIGN ON BONUS
Cognitive or Mental Requirements of the Job
Requires reading, writing, mathematics, drawing conclusions from written or computer generated materials, making decisions from limited information, reporting information. Public contact, routine handling, multiple priorities, making non-routine or unexpected judgments, critical thinking, reasoning, applying procedures, implementing recommendations by coordination persons and/or other resources. Ability to communicate appropriately with key stakeholders.
Essential Functions of the Job, Departmental expectations
BILLING:
- Daily recording of patient census information.
- Monthly billing of all pay types.
- Collection for those monies billed for all pay types and timely follow-up as detailed on the Collection Module and Guidelines.
- Posting of all resident room and board, therapy, pharmacy and supply charges into the Matrix system.
- Obtain signatures, as needed on patient liability checks.
CASH MANAGEMENT
- Deposit and posting of all cash receipts.
- Daily cash management to oversee cash flow.
- Daily maintenance of the petty cash account.
- Securing supportive documentation for cash disbursements.
- Fax a copy of the bank statement on each account to the management company upon receipt.
ACCOUNTS PAYABLE
- Daily or weekly accounts payable processing on the MDI AP/GL system.
- Monitoring of accounts to insure COD status does not occur.
- Vendor communication regarding accounts payable as necessary.
- Safeguard facility checks against possible theft.
RESIDENT TRUST
- Obtaining necessary signatures, deposit and posting of cash receipts.
- At least weekly posting of resident trust activity, with account balance information available to residents during normal business hours.
- Verification of resident trust to insure a negative cash balance does not occur.
- Monthly interest allocation of resident trust accounts.
- Quarterly resident trust statements to resident/responsible party.
FINANCIALS
- Data input into AP/GL to produce monthly financials.
- Thorough review of monthly financials to insure completion and accuracy, including cash tie-out.
- Completion of all areas on "Monthly Financial Checklist" form.
- Preparation and retention of financial reports generated through AP/GL and Matrix as outlined on the “End of Month Reports” list.
- Final review of financials with the Administrator prior to forwarding to CHC.
GENERAL
Coordination of services with facility personnel as well as family members and Department of Social Services to insure resident financial benefits are secured.
- Meeting with family members/responsible party during normal business hours to discuss resident accounts and/or obtain necessary billing information.
- Capitalization of items over $1000 & retention of supportive documents.
- Provide CHC with detail to complete depreciation schedule of all assets.
- Assignment of account codes by CHC standardized chart of accounts.
- Completes all other duties as assigned
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Qualifications Required
- Business related degree or high school diploma and comparable experience in position of office management.
- Excellent communications skills
- Previous collections experience
- Strong desire to work with the elderly
- Must be able to read, write and communicate in English
Qualifications Preferred
- Previous experience in office work
- Past management experience and skills
- Previous experience billing Medicaid and/or Medicare for long term care
Cognitive or Mental Requirements of the Job
Requires reading, writing, mathematics, drawing conclusions from written or computer generated materials, making decisions from limited information, reporting information. Public contact, routine handling, multiple priorities, making non-routine or unexpected judgments, critical thinking, reasoning, applying procedures, implementing recommendations by coordination persons and/or other resources. Ability to communicate appropriately with key stakeholders.
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