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Title

Support Coordinator Supervisor 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Description

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Mission & Vision:

Easterseals Louisiana is a non-profit organization whose mission is to assist children and adults with physical and intellectual disabilities achieve independence. It is our vision to be recognized as an organization that transforms communities and engages all members through quality service, knowledge and compassion.

Job Description:

  • Review Comprehensive Plans of Care (CPOC’s) for submission to the regulatory authority
  • Make the initial contact for new linkages
  • Assist support coordinators with Individual Supports Review (ISR) corrections, review revisions, and review Guidelines for Planning State Office Review Committee (GPSORC) forms
  • Review ten percent (10%) of each Support Coordinator’s case records monthly for completeness, compliance with these standards, and quality of service delivery
  • Conduct individual face-to-face sessions with each Support Coordinator to review individual cases on a weekly basis
  • Attend and participate in weekly staff meeting
  • Manage assignment of caseloads
  • Accompany Support Coordinators at least quarterly on random home visits with participants
  • Arrange training as appropriate
  • Direct all assigned staff to meet outcomes
  • Provide ongoing and annual review, assessment problem solving and feedback regarding the delivery of support coordination services
  • Teach and monitor the application of person-centered principles and practices
  • Assure ongoing quality delivery of services
  • Review timesheets and mileage reports for accuracy
  • Discipline and coaching of direct reports and at least once annual performance review for each
  • Attend weekly staff management meetings with Support Coordinators to keep informed, ensure open lines of communication and determine training needs and scheduling.
  • Work with Support Coordinators in evaluating program effectiveness and compliance with state/contract requirements and program goals.
  • Annually evaluate overall performance of coordinators through employee evaluation tool to assess quality of job performances and need for improvement.
 
Position Requirements

Qualifications:

  • A Bachelor’s or Master’s Degree in Social Work from a program accredited by the Council on Social Work Education AND two (2) years of paid post degree experience in providing coordination services; or
  • A Bachelor’s or Master’s Degree in Nursing (RN) currently licensed in Louisiana (one year of paid experience as a licensed RN will substitute for the degree) AND two (2) years of paid post degree experience in providing coordination services; or
  • A Bachelor’s or Master’s Degree in a Human Service related field (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation) AND two (2) years of paid post degree experience in providing support coordination services; or
  • A Bachelor’s Degree in Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and or vocational rehabilitation) AND two (2) years of paid post degree experience providing support coordination services.
  • Must be able to multi-task and meet deadlines.
  • Must have excellent written and verbal communication skills.
  • Proficiency in the use of Microsoft Office Software (i.e. Word, Excel) and computer literate.
  • Must be a team-player.
  • Must successfully complete all training set forth by the State of Louisiana and pass required certification testing.
  • Easterseals Louisiana is a Drug-Free Workplace, pre-employment and random drug tests will be administered.
  • Will be required to pass Easterseals Louisiana’s background check

Requirements:

  • Employee is regularly required to operate a computer, type documentation into web based applications, file and retrieve written documents, communicate with others on the phone and in person.
  • Employee is frequently required to walk, sit, use hands and lift and/or move lightweight items.
  • Ability to move within the facility and community.
  • Coordination – Makes adjustments in work to coordinate efforts with other agencies to ensure consistency and adequate follow-up.
  • Planning – Establishes effective objectives, priorities, and implement plans; anticipate obstacles and consider alternatives.
  • Oral and Written Communication Skills – Ability to exhibit the appropriate use of grammar and spelling in written communication, exhibit appropriate use of grammar in oral communications, ensure oral and written communication is professional.
  • Building Relationships – Able to establish rapport with provider agencies and staff, Easterseals administrative and other program staff.
  • Mission Advocacy– Able to identify with project and Easterseals objectives; adequately, constructively, and directly communicate these objectives\

Salary:$34,000-37,000

Easterseals Louisiana (ESL) is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity, and sexual orientation. It is our goal to reach qualified vulnerable populations.

 

 

This position is currently not accepting applications.

To search for an open position, please go to http://EASTERSEALSLOUISIANAINC.appone.com



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