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RCM - Claims Support Specialist 

EOE StatementCPSI is a proud equal opportunity employer (EOE). However you identify and whatever background you bring, we welcome you to apply to any role that would make you excited to work in healthcare. All employment decisions are based on business needs, job requirements and individual qualifications, regardless of race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. We are committed to being a company where people thrive by being themselves and are inspired to do their best work every day.

Description: The Claims Support Specialist is responsible for providing ongoing support to our customers related to the TruBridge RCM CORE modules. This includes, but is not limited to: Claims Management, Claims Submission and Scrubbing, and Remittance Management. Responsibilities include working with clients to troubleshoot issues, analyze payer issues, and providing support related to the RCM modules.


  • Assist customers with ongoing support, troubleshooting issues, and training related to the TruBridge RCM software.
  • Analyze payer claim and remittance data
  • Utilize the TruBridge RCM software functionalities to help clients achieve desired outcomes
  • Works directly with customers to resolve support cases.

Why Should You Join Our Team?

  • Earn Paid Time Off and Company Paid Holidays
  • Medical, Dental and Vision Insurance
  • Company Paid Life and AD&D Insurance
  • Company Paid Long-Term Disability Insurance
  • Voluntary Short-Term Disability, Accident insurance, ID Theft Insurance
  • Flexible Spending or Healthcare Savings Accounts
  • Educational Opportunities
Position Requirements


  • Excellent Communication (written and oral) and interpersonal skills
  • Must be detailed oriented and able to work issues to resolution
  • Must be able to work independently and as a team member in a fast paced environment while managing multiple priorities
  • Strong Microsoft Office Skills
  • Understanding of healthcare billing
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This position is currently not accepting applications.

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