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Title

Outpatient Pharmacy Manager (DH2008) 

About the Organization Thank you for your interest in exploring the professionally rewarding and personally fulfilling benefits with Tuba City Regional Health Care Corp. We look forward to continuing our discussion about the opportunity and purpose health professionals experience as valued members of TCRHCC team.

A TCRHCC career offers a chance to live and work within or near Native communities, providing clinicians/nurses/administrators with a unique opportunity to learn the heritage of the tribes we serve, discover traditions that have been carried down for generations and gain cultural insight into the beliefs and values of a deserving and appreciative patient population.
 
Description

POSITION SUMMARY

The purpose of this position is to serve in the day-to-day operations of the outpatient pharmacy services. This role encompasses providing direct clinical pharmacy services with supervisory/managerial oversight of all function of the outpatient pharmacy. The incumbent is responsible for the outpatient pharmacy program which includes: management and administration of personnel policies and procedures, providing ongoing analysis of the outpatient pharmacy department to develop programs with the highest quality of care, and to direct and manage programs and activities of the outpatient pharmacy in a manner that ensures the mission, vision, and values of TCRHCC. The incumbent provides technical and administrative supervision to pharmacy team members comprised of clinical and technical employees, Pharmacist, Pharmacy Technicians, and Pharmacy Billers and aides.

ESSENTIAL FUNCTIONS:

  1. Performs job responsibilities in accordance with organization and departmental policies, procedures, performance improvement objectives, environmental and infection control standards, as well as state and federal laws and regulations
  2. Ensures computer order entry is accurate, thorough and completed in a timely manner. Reviews and updates medication profiles and is cognizant of patient charges
  3. Reviews medication orders for therapeutic appropriateness, duplications, interactions, overall effectiveness and safety. Seeks clarification if necessary and documents interventions.
  4. Participates in cost effective use and selection of pharmaceuticals to meet budgetary goals.
  5. Communicates drug information to physicians, nurses, etc. in courteous and professional manner.
  6. Assist in patient and family education and counseling regarding drug therapy and side effects
  7. Documents clinical activities, demonstrating cost savings, ensures staff utilize clinical monitoring tools and maintain documentation
  8. Conveys key information required for efficient operations and up to date standards.
  9. Manages pharmacists, technicians and other supportive personnel; ; applies organization and departmental polices in daily practice and holds staff accountable
  10. Responsible for coordinating all scheduling needs of the service unit
  11. Finds opportunities and is proactive in improving efficiency and increasing patient safety
  12. Delegates appropriate and reasonable tasks to pharmacists and technicians and validates accuracy of floor stock replacements and drug doses dispensed from pharmacy.
  13. Delegates tasks to automation technician and narcotic technician to assist in management of the pharmacy
  14. Audits and signs out all controlled substances in accordance with state and federal guidelines and organizational policies.
  15. Investigates and corrects discrepancies and unusual usage patterns and trends, and maintains accurate documentation.
  16. Participates in clinical programs.
    1. Participates P&T initiatives and prepares pertinent P&T reports
    2. Prepares monthly productivity and cost metrics for retail pharmacy functions.
    3. Sets benchmark productivity statistics for retail and clinical pharmacy functions
    4. Prepares a comprehensive quarterly ambulatory pharmacy clinic report
  17. Participates in strategic planning to increase quality, expand service lines, decrease cost and increase employee engagement
  18. Provides mentorship to pharmacists and technicians
  19. Monitors target drugs for protocol discontinue, substitution, etc.
  20. Collects applicable data and measures and communicates opportunities for improvement
  21. Performs therapeutic monitoring of specified drug therapies and recommends dosage adjustments as needed based on renal function evaluation and pharmacokinetic calculations
  22. Develops and implements outpatient pharmacy quality assurance activities using predetermined established AAAHC, the Joint Commission, and CMS standards
  23. Works with performance improvement committee groups to establish, implement and coordinate PI programs.
  24. As part of the dispensing process, instructs all outpatients on the proper use actions, precautions and storage of their medications. Such activities are documented in the patient’s health record.
  25. Oversee and responsible for all controlled substances compliance and security, coordinates purchasing and reconciliation of narcotics
  26. Responsible for electronic health records data entry pertinent to patient service role.
  27. Acts as a liaison for outpatient pharmacy and other departments in the hospital
  28. Formulates local outpatient pharmacy policies and procedures, interpreting pharmacy administrative policies, directives and procedures to employees, patients and pharmacy administration.
  29. Formulates, implements, coordinates, and supervises all outpatient pharmacy related activities within SSU.
  30. Fosters the interest of the staff in clinical pharmacy activities and monitors the established outpatient pharmacy programs, patient consultation, drug therapy monitoring, pharmacy primary care (acute and chronic), and pharmacy quality assurance.
  31. Develops and implements outpatient pharmacy quality assurance activities using predetermined established AAAHC, the Joint Commission, and CMS standards.
  32. Works with performance improvement committee groups to establish, implement and coordinate PI programs.
  33. Serves on various hospital-wide committees as a representative of the Pharmacy department. Works with leadership team to perform Drug Utilization Review Reports and presents the review to the quality assurance committee through the Pharmacy and Therapeutic Committee as needed.
  34. Identifies quality and performance improvement opportunities and works with leadership to make positive change.
  35. Competent in coordination of outpatient ordering in absence of pharmacy purchaser
  36. Competent in upkeep, operations and management, and utilization of outpatient pharmacy automation including but not limited to Pyxis C2 safe, Accuvax, Propharm, Parata, Pharmacy keeper; able to teach other team members utilization of these automation tools
  37. Communicates effectively and appropriately with healthcare providers and caregivers (physicians, nurses, tec) and assures continuity of pharmaceutical care between shifts and among staff.
  38. Ensure proper PPE is worn at all times while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield.
  39. Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (See CDC website for most current updates).
  40. Complete task training for all routing cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level or patient, visitor, employee and external customer satisfaction.
  41. Will serve as pharmacy admin on call on a recurring basis.
  42. All other duties as assigned by the Director of Pharmacy

Pharmacist Functions

  1. The Manager of Outpatient pharmacy regularly functions as staff pharmacist in addition to the supervisory duties of the Manager and is required to gain competency in the utilization of the electronic medical record and all pertinent technologies utilized in the day to day operations of the pharmacy 

MENTAL AND PHYSICAL EFFORT

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical:

Must be able to walk, bend, twist, maintain balance, reach for a prolonged period of time, sit, stand, kneel, and crouch frequently, and occasionally drive and climb. Must have ability to lift up to 10lbs for a prolonged period of time, push and pull up to 34lbs for a prolonged period of time and occasionally lift, push and pull over 100lbs when necessary. Must have ability of far, near, color vision, depth perception, seeing fine details, hearing normal speech, hearing overhead pages and telephone use. Must have ability of both hand manipulation in simple and form grasping, fine manipulation and use of keyboard.

Mental:

The employee identifies deficiencies in program operations and pharmacy services and makes recommendations for change in procedures and/or guidelines to ensure the delivery of quality patient care services. Must be able to cope with high level of stress, make decisions under high pressure, cope with anger/fear/hostility of others in a calm way, manage altercations, concentrate, handle a high degree of flexibility, handle multiple priorities in stressful situation, work alone, demonstrate high degree of patience, adapt to shift work, and work in areas that are close and crowded. Must accept a flexible schedule to meet unit needs.

Environmental:

May occasionally be exposed to unprotected heights, may continuously be exposed to infectious diseases, chemical agents, dust, fumes, gases, extremes in temperature or humidity, hazardous or moving equipment, and loud noises.

 
Position Requirements

NECESSARY QUALIFICATIONS

Education:

Doctor of Pharmacy (PharmD) from a school recognized by the American Council of Pharmaceutical Education

License/Certification

  • Must have a current valid licensed to practice Pharmacy in a State, Territory of the United States, or the District of Columbia and maintained throughout employment in good standing
  • Must have and maintain a current valid certification of the following throughout employment.
    • Basic Life Support (BLS) Certification with American Heart Association (AHA)

Experience:

  • Three (3) years of experience as a pharmacist in a retail/ ambulatory care pharmacy setting

Other Skills and Abilities:

A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each one of the following areas:

  • Positive working relationships with others
  • Possession of high ethical standards and no history of complaints
  • Reliable and dependable; reports to work as scheduled without excessive absences.
  • Ability to perform cost/benefit analyses and evaluate effective use of pharmaceuticals and related issues.
  • Excellent customer service skills with no history of complaints
  • Completion of and above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job
  • Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job
  • Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job
  • Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading or incomplete information, as determined by TCRHCC.
 
Close Date  
Exempt/Non-Exempt Exempt  
Full-Time/Part-Time Full-Time  
Location Tuba City Regional Health Care Corporation  
Navajo/Indian Preference Applicants who are enrolled members of the Navajo Nation, Hopi Tribe or San Juan Southern Paiute Tribes and who meet the necessary qualifications for this position will be given preference in hiring and employment for this position.  
Open Date 6/10/2022  

This position is currently accepting applications.

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