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Patient Service Professional- Muscatine 

Post Internal Days 0  

CHC is hiring Patient Service Professionals to check in patients as they arrive for their appointments in our Muscatine Clinic. This entry level role is crucial in providing quality patient experiences in our clinics. Candidates must have strong customer service and data entry skills.


Starting rate for this role is $14/hr.


Patient Service Professional duties are listed below:

  • *Registers patients in a timely manner while reviewing the chart for accurate demographic, privacy, UDS information and ensures all required forms are completed.
  • *Requests payment at point of service.
  • *Prints daily schedules for department and reviews charts for necessary paperwork, Medicaid eligibility, and patient intake needs.
  • * Makes appointments only when necessary to support nurses and providers.
  • *Assists patients in completing required forms.
  • *Answers incoming calls for the department.
  • *Collects all paper work from patients and checks for completeness before giving to Medical Records to be scanned.
  • *Applies payment to the patient accounts according to procedure.
  • *Performs “end-of-day” procedures including printing reports and balancing the cash bag. Checks to see that all patients have been cared for and restocks supplies.


Check Out These Perks!

  • Healthy work/life balance; Monday thru Friday from 8am-5pm
  • Affordable medical, dental, vision insurance
  • Competitive compensation with bonus opportunities
  • FREE prescription medication for employees and family members
  • PTO, Paid Holidays, Birthday Holiday
  • Employer paid life and disability insurance
  • YMCA Discount Program 
  • Retirement plan with Employer matching after one year
Full-Time/Part-Time Full-Time  
About the Organization CHC provides the communities we serve with excellence in patient centered medical, dental and behavioral health care that is compassionate, affordable, and accessible.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to


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