NHOMS is an expanding oral surgery practice in New Hampshire and Massachusetts. We have been in practice for over 20 years and as we expand we are looking for stellar applicants to help us grow.
We're seeking Call Center Representatives to add to our growing team and organization. Our ideal candidate will have excellent communication and organizational skills, experience in healthcare or call centers, and the ability build rapport with employees and patients. This role requires a candidate with excellent interpersonal skills as you’ll often be asked to work closely with others both internally and externally.
Responsibilities
Respond to high volume inbound telephone inquiries from potential patients of the dental practices we support
Schedule and confirm new patient appointments
Compassionately handle questions/concerns as helping consumers is our #1 goal
Use trained sales tactics to reach company goals of appointments set
Various duties as assigned by the Call Center Leadership team
NHOMS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.
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