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Manager/Director of Employment Services (M/D ES)  

About the Organization Phoenix Alternatives, Inc. (PAI) has been a vital part of our community since 1990. We were founded as a 501(c)(3) to serve people with developmental disabilities, maximizing integration into the community while pursuing meaningful, person-centered activities. PAI is a day program offering an array of services and opportunities for adults who want to design a life they love. You will find a culture that's respectful, team-oriented, and focused on meeting the unique needs of the people we serve.

Our mission is to engage individuals in meaningful participation in and connection with the community.

PAI supports individuals with developmental and intellectual disabilities with a wide variety of skills and interests. We offer opportunities to individuals, onsite and in the community, to build employment skills, to enjoy recreational and leisure activities and to achieve personal goals through meaningful experiences and programs. Be a part of our workplace that's diverse, team-oriented and focused on meeting the unique needs of people. Phoenix Alternatives Inc (PAI) is seeking applicants who are dedicated, caring, and passionate about supporting people with disabilities, who want to make a difference.

Due to expanding services PAI has created a Manager/Director of Employment Services (M/D ES) position. Depending on experience the person filling this role will hold a manager or director level position. The M/D ES is responsible for the growth, management, supervision, planning, coordination, and implementation of all aspects of PAI's workforce services to individuals. This position oversees the Employment Services department and establishes job development activities for participants that focus on person-centered outcomes and informed choice. This position identifies potential employers for community-based, integrated employment opportunities. This position completes facility-based contract work procurement tasks including, but not limited to, contacting and meeting with potential contractors, providing written proposal, and maintaining quality control and production standards for on-site contracts.

Primary Responsibilities:

  1. Plan, coordinate, and implement all aspects of PAI's Employment Services department.
  2. Maintain a current understanding and coordinate PAI's compliance with the Disability Waiver Employment Services standards as defined by the MN Department of Human Services (MN-DHS) to ensure compliance with 245D licensing requirements and all applicable regulations and standards.
  3. Deliver direct employment related services to program participants.
  4. Act as an effective Designated Coordinator ensuring all 245D licensing regulations are followed, as requested.
  5. Identify and develop a network of potential employers for employment development and advocate for successful placement of program participants.
  6. Procure facility-based jobs. Provide prospective employer(s) with written proposal including delivery of materials information, completion of job timeline, cost of job and pick-up of products information, and acquire signed proposal. Coordinate all aspects of bidding process. Maintain records of communication.
  7. Manage relationships with employment contacts to ensure satisfaction with PAI employment services.
  8. Coordinate interviewing, hiring, on-boarding, retention of Employment Services staff, and deployment of staff in coordination with the Program Director (PD).
  9. Supervise, teach, and coach Employment Specialists (ES) to ensure their duties are fulfilled according to DHS licensing requirements and PAI performance standards. Ensure professional and regular communication to ensure ideas, concerns and recommendations are given due consideration.
  10. Assist, observe, and support ES to ensure training, competency, and performance standards are acquired and sustained, including documentation and tracking.
  11. Conduct regular evaluations of employment partners to assess satisfaction with PAI employment services.
  12. Partner with PAI site Program Supervisors (PS) to target individuals for Employment Services activities.
  13. Coordinate employment site staffing with PAI site PS to assure coverage and continuation of daily services both at PAI and at community work sites.
  14. Track and provide data relating to Employment Services to the PD.
  15. Collaborate with the PD regarding the program expense budget. Make recommendations and communicate progress and concerns.
  16. Partner with the Human Resources department to ensure compliance with all PAI policies and HR processes, and Federal, State, local laws, and ordinances.

Position Requirements


  • Meet Designated Coordinated standards as established per 245d.
  • 21+ years of age or older
  • Pass an OIG and DHS background study and maintain approved status without continuous supervision
  • Demonstrate effective oral and written communication skills
  • Proficiency using software applications associated with Microsoft Office Suite including, but not limited to, Outlook, Word and Excel. Ability to proficiently use other software applications with three months of initial introduction and training.
  • Demonstrate strong problem-solving skill to support developmental and emotional needs.
  • Leadership and management skills including time management organization and prioritization skills.
  • Experience providing Disability Waiver Employment Services, job coaching, and other community employment activities.
  • Reliable transportation for work driving purposes, valid driver’s license, proof of valid car insurance, satisfy insurance criteria for driving history and permit driving record checks as needed.
  • Experience with people management, program management, and program oversight in a social services organization.


  • Bachelor’s Degree in a field related to Human Services.
  • At least one year of full-time work experience providing direct care services to persons with disabilities or persons aged 65 and older.
  • Experience with sales and/or job procurement.
  • Experience with Vocational Rehabilitation Services.
  • Experience with employment services curriculum design; ability to teach soft skills, interpersonal communications, computer, interviewing, resume writing, and other job search skills.

Preferred Requirements:  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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