Email Opening
Title

Call Center Representative 

Description

NHOMS is an expanding oral surgery practice in New Hampshire and Massachusetts. We have been in practice for over 20 years and as we expand we are looking for stellar applicants to help us grow.

We're seeking Call Center Representatives to add to our growing team and organization. Our ideal candidate will have excellent communication and organizational skills, experience in healthcare or call centers, and the ability build rapport with employees and patients. This role requires a candidate with excellent interpersonal skills as you’ll often be asked to work closely with others both internally and externally.

Responsibilities

Respond to high volume inbound telephone inquiries from potential patients of the dental practices we support

Schedule and confirm new patient appointments

Compassionately handle questions/concerns as helping consumers is our #1 goal

Use trained sales tactics to reach company goals of appointments set

Various duties as assigned by the Call Center Leadership team

 

NHOMS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.

 
Position Requirements

Skills and Qualifications

  • High School Diploma required; Associates or Bachelors preferred
  • Retail, sales, food service, marketing, or Customer Service Experience preferred
  • Experience online scheduling programs
  • Strong keyboarding skills.
  • Outstanding verbal communication and customer service skills.
  • Bilingual in Spanish and English a plus
  • Passion for helping others
  • Drive to succeed and desire to grow within an organization
  • Experience working in a fast paced growing environment
  • Strong ability to multitask
 
Location Andover  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://NHOMSPLLC.appone.com



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