Share Email Opening Title Customer Service Representative - Phoenix-area ONLY  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description MUST LIVE in Phoenix, AZ, equipment provided prior to day 1, remote work thereafter.   At Valor Global, the core of our business model lies in the principle of positive consumer engagement; we pride ourselves on our commitment to our customers. This position offers multiple flexible shifts to choose from, does include nights and weekends! Preferred but not required to have customer service experience in a call center setting   What you’ll do: Assist callers by phone with account management regarding a number of inquiries Provide an iconic customer experience and execute calls with empathy Execute chat messaging and typing skills with customers Absorb skills and techniques in training and apply them to your calls Take and process information with accuracy Meet personal performance goals What we look for: Strong sense of integrity and commitment to customer satisfaction Ability to establish rapport and credibility Outstanding communication, listening, and customer service skills Ability to maintain a pleasant, patient, and friendly demeanor Possess a strong work ethic and team player mentality     Position Requirements Job Requirements: High School Diploma or GED Working knowledge of basic Windows-based programs Typing speed of 25wpm with accuracy 1 year of experience preferred but not required Your own USB headset and high-speed internet (hard-wired)   What we offer: Hourly pay Paid comprehensive training and ongoing coaching Medical, dental, and vision insurance Disability insurance Company-paid life insurance Paid time off and paid sick time Employee referral bonuses Direct deposit Casual dress code   Hiring is contingent upon the successful completion of our background process.* ValorGlobal will consider employment-qualified applicants with criminal histories in a manner consistent with local and federal requirements.* Job Type: Full-time Pay: Starting based on experience, and for bilingual agents.   Full-Time/Part-Time Full-Time   Rate of Pay 15.00   Position Customer Service Representative (Healthcare related)   Location Phoenix   About the Organization Valor Global was founded in Phoenix, Arizona in 2004. A family owned business, we focus on culture and admiring our people both inside of our business and community. We are a contact center business hired by a variety of global companies to handle all of their customer service and needs. At Valor, we believe in Servant Leadership and Conscious Capitalism and believe that a well-aligned higher purpose positions people for success. Any company is only as strong as the culture and core values that its people believe in and live each day. By recruiting, retaining and developing self-motivated and inspiring people we ensure that we are able to provide extraordinary solutions to the customers. Valor is fully vested in your success. Our culture, core values, industry leading low attrition, LEAN and Agile methodologies provide our customers access to a global infrastructure and a team of 1,000+ employees with enterprise systems and processes without the bureaucracy and red tape; our leadership team is accessible and available. Our organization prides itself on the ability to remain responsive and flexible to your business needs. We are a top performer with our clients with a successful track record in outperforming our competition.   This position is currently not accepting applications. To search for an open position, please go to http://GMI.appone.com Follow us

 

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