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Title

Catering Sales Manager  

Description

The Grand Orlando Resort at Celebration is currently seeking a dynamic, and motivated individual for the position of Catering Sales Manager at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience essential.

The responsibilities of the Catering Sales Manager include but are not limited to:

  • Solicitation of new and existing accounts to meet and exceed revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication
  • Book all social catering functions in accordance with established goals set by hotel to reach expected revenues via the annual budget.
  • Develop a target sales and marketing plan with focus on social and meeting catering functions which will include a combination of sales calls, site visits and prospecting for future relationships.
  • Assist with the development of banquet menus.
  • Participate in 30-60-90 day banquet forecasting.
  • Coordinate in-house sales promotions and associate functions.
  • Greet client upon arrival.
  • Facilitate and communicate details related to catering functions to management.
  • Maintain professionalism in problem situations.
  • Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.
  • Upsell to improve revenue generation on property.
  • Be readily available during functions for consultation with client.
  • Flexible schedule required to accommodate client needs.
  • Preside at conference planning meetings where details related to group coordination will be discussed and reviewed by management.
  • Participate in site reviews.
  • Conduct exit interviews with clients to solidify repeat business and distribute results.
  • Participate in the preparation of the annual hotel budget.
  • Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
  • Ability to accurately use various office and accounting software.
 
Exempt/Non-Exempt Exempt  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://StepStoneHospitalityInc.appone.com



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