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Quality Data Support Specialist 


Are you looking for an amazing opportunity with a great organization?

Are you committed to delivering excellent customer service in every interaction?

Then look no further...

Community First Health Centers is currently looking for a Quality Data Support Specialist to join our team at our New Haven medical facility. Under the supervision and oversight of the Quality Director, the position is responsible for maintenance of the outreach and quality reporting systems and data points including uniform data system measures, patient outreach and other quality related reporting systems. The ideal candidate will be detail oriented, motivated and a team player.

Community First Health Centers require all team members, including temps, contractors, interns, residents, students, etc. to receive the COVID-19 vaccinations subject to certain exclusions. CFHC is committed to granting reasonable accommodations in accordance with applicable laws.

Daily responsibilities of our Quality Data Support Specalist may include:

  • Promotes and maintains awareness of Agency programs, services, and activities
  • Responsible for acting as CFHC's on-site resource for all data entry components including uniform data system measures and report elements, patient satisfaction, outreach, and quality reporting
  • Primary support contact for outreach and quality data reporting system with responsibility to investigate and problem solve/resolve related issues and discrepancies
  • Communicate to Quality Director any issues, updates, or changes needed as related to the outreach and quality data reporting systems including any needed changes in settings or workflows.
  • Entering of the necessary data into the EMR/EDR, outreach or report software as needed/directed
  • Dashboard creation and updating, report generation and data validation as needed/directed
  • Maintains a close working relationship with medical records, EMR administrator and clinical team members to ensure the capturing of necessary quality data as required for UDS, PCMH, Azara, value-based care, and/or HEDIS
  • Works close with Director of Practice Operations, Practice/Program Managers, Quality Department and EMR Administrator for all EMR/data issues
  • Creating, mailing and/or outreach for those patients in need of services via print, electronic and/or verbal communication determined of specific patient populations; patient populations are determined by compliance and the PI committee to ensure alignment with achieving quality measure result expectations for HEDIS\UDS and other quality measures set by insurer, governmental regulations, certification and/or accreditation organizations such as HRSA, FTCA, NCQA, PCMH, and/or MCHN
  • Assists with payer gaps in care or other health plan record requests or site reviews under guidance of Quality Director
  • Attend meetings, seminars, workshops and/or conferences as needed and/or approved for professional development and on behalf of CFHC
  • Continually seeks opportunities to increase internal satisfaction and improve efficiencies
  • Assists with Quality Team Assistant functions as requested/directed by Quality Director. Cross trained to perform Quality Team Assistant tasks and functions.
  • Other duties as assigned

This is a full-time, 40 hours per week position.

Hours will be gained Monday through Friday, 8:30 am to 5:00 pm.

Why work for Community First Health Centers?

We offer a competitive compensation and benefits package including;

  • Bi-Weekly Competitive Pay
  • Excellent Health Insurance through Blue Cross Blue Shield of MI with low biweekly premiums and no exposure to a deductible, copays or coinsurance
  • Dental coverage provided by Delta Dental of Michigan
  • Vision coverage provided by VSP
  • 100% Company Paid Short Term Disability Coverage, Long Term Disability Coverage and Life Insurance & AD&D Insurance
  • 403(b) Thrift Savings Plan; 2% (up to 7%) annual salary employer contribution whether you participate or not!
  • Generous Holiday, Vacation and Personal time
  • Professional growth opportunities/cross training
  • Employee Recognition and Assistance Programs

Position Requirements

Education and/or Experience

  • High School diploma or equivalent required
  • College coursework in the health care field preferred OR at least one year of experience working in a health care environment
  • High level of computer competency
  • Knowledge of medical terminology preferred
  • Detail oriented with a high level of accuracy
  • Flexible with the ability to work independently and with minimal guidance
  • Strong oral and written communication skills
  • Excellent interpersonal and customer service skills
  • Must maintain Basic Life Support certification

Full-Time/Part-Time Full-Time  
Location New Haven  
About the Organization Community First Health Centers is a non-profit, Federal Qualified Community Health Center. We have been providing health care services through our nation's health center program since 1975. We service Macomb and St. Clair counties with offices in Algonac, New Haven & Port Huron. While our focus will always be on the underserved, our doors are open to the entire community in which we practice. Our mission is to provide high quality, patient centered health care that is respectful, compassionate and accessible to all members of our community. Our care is customized to each patient and offered in a 'patient first' atmosphere with exceptional customer service.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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