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Title

Customer Care Specialist (CCS)  

Category Customer Service  
Description

Do you have a strong passion for helping others grow their business, providing solutions to problems, and developing relationships with customers? Is working for a company who is dedicated to helping their employees grow while also providing a fun work environment important to you? If you answer yes to these questions, our Customer Care Specialist (CCS) position will be a great fit for you!

As a CCS, you will be responsible for providing a high level of service while managing a large volume of incoming calls, identifying a customer's needs to achieve satisfaction, building sustainable relationships and trust with customers through open and interactive communication, providing solutions to customer complaints, recording customer interactions, and processing payments.

Responsibilities

  • Provide a high level of service to all customers through every interaction
  • Strong phone contact handling skills and active listening
  • Ability to adapt/respond to different types of characters
  • Excellent communication skills
  • Display Strengths in patience, empathy, passion for helping someone, problem solving, enthusiasm
  • Proficient in MS Word and Excel
  • Able to multi-task, prioritize and manage time efficiently
  • Willing to learn software programs designed for industry
  • Capable of supporting our Mission Statement, Vision and Core Values

 
Full-Time/Part-Time Full-Time  
Shift Days  
Position Customer Care Specialist (CCS)  
Location Amur Equipment Finance - Rapid City  
About the Organization  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Email None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://AmurEquipmentFinanceInc.appone.com



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