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Quality Manager 

Location Carrollton - (MCI)  
Full-Time/Part-Time Full-Time  
Salary Range  
Shift Days  
Scheduled Days None Specified 

Scheduled Hours None Specified 


Certified Group will be holding a Hiring Open House on Tuesday July 12th, Wednesday July 13th, Thursday July 14th, and Friday July 15th Please join us to learn more about our exciting positions and to interview with our Hiring Managers. Walk-ins are welcome, come join us at our Carrollton, TX laboratory!

**Walk in's are welcome between 9:30am and 1pm. Scheduled interviews will be seen first, walk-in's will be seen at the earliest convenience on a first-come basis.

Tuesday, July 12th from 9:30am to 5:00pm

Wednesday, July 13th from 9:30am to 5:00pm

Thursday, July 14th from 9:30am to 5:00pm

Friday, July 15th from 9:30am to 1:00pm

We are located at:
3218 Commander Dr # 100
Carrollton, TX 75006

To schedule an interview ahead of time, please click here:

**If you do not see an appointment that works, please reach out to HR at 516-576-1400**

**KN95 Masks are required to enter the building, if you do not have one, we will provide**

**Please bring a copy of your resume*

Essential Responsibilities:

  • Manage all activities related to providing required documentation and implementing related documentation systems.
  • Maintain compliance with regulatory requirements, cGMP guidelines, and acceptable scientific practice.
  • Manage and improve tracking and document control systems.
  • Manage research and analysis activities according to applicable government regulations, or other considerations, and approves modification of analyses, tests, and processes.
  • Interpret and implement quality assurance standards in all departments to ensure quality is maintained when handling and testing materials.
  • Review quality assurance standards, study existing policies and procedures, and evaluate effectiveness of quality assurance program.
  • Develop initial and subsequent modifications of quality assurance documentation to delineate areas of responsibility, personnel requirements, and operational procedures within program, according to and consistent with company goals and policies. Write and revise quality assurance policies and procedures.
  • Develop forms and instructions for recording, evaluating, and reporting quality data.
  • Manage review and revision of procedures, specifications, and forms.
  • Review quality assurance standards, study existing policies and procedures, and evaluate effectiveness of quality assurance program.
  • Participate, as member of management team, in formulating and establishing organizational policies and operating procedures for company.
  • Manage activities concerned with development, application, and maintenance of quality standards for internal processes including investigations and CAPAs.
  • Keep abreast of regulatory procedures and changes.
  • Compile all material required for submissions, license renewals, and annual registrations.
  • Develop, implement, and coordinate quality assurance program to prevent or eliminate issues in new methods or existing ones.
  • Suggest and debate alternative methods and procedures in solving problems and testing opportunities.
  • Manage retention of data and preparation of documents for use by self or other company personnel during inquiries and laboratory investigations.
  • Manage training program including materials and training sessions on quality activities.
  • Participate in external, regulatory, and other audits. Coordinate internal audits based on quality assurance criteria.
  • Recommend response to complaints, considering test reports and records, legal standards, and complaint validity.
  • Compile statistical data and narrative reports summarizing quality assurance findings.
  • May operate/maintain equipment, including preventive maintenance of laboratory instruments and safety equipment.
  • Work with all employees at the facility.
  • Work with external departments, such as customer quality assurance and control, customer management, concerning observations and external audits.
  • Attend professional conferences and seminars for information on techniques, instrumentation, and quality assurance/quality control.
Position Requirements


  • Minimum of a Baccalaureate Degree is required; concentration in Biological or Chemical Science is desirable.
  • Five (5) years of regulatory, quality control, or quality assurance experience or equivalent is required.
  • Five (5) years of management experience is preferred; or management experience at Microconsult, Inc. is desirable.
  • A minimum of five (5) years in the cosmetic, pharmaceutical, or related field is required.
  • A general working knowledge of GxP, 21 CFR, USP/NF, ICH, cGMP, cGLP and/or ISO standards and guidelines.
  • Ability to access, input, and retrieve information utilizing various software systems.
  • Able to maintain confidentiality and adhere to established laboratory safety practices.
  • Strong communication skills clearly in English, both orally and in writing, with scientific and non-scientific personnel is required.
  • Ability to work efficiently and effectively in a productive manner, as well as ability to shift prioritization of tasks in a fast-paced environment.

We value our employees as they are the key to our success. Our commitment to your success is enhanced by a competitive salary with an extensive benefits package. We work to maintain a progressive and collaborative work environment where we empower people and provide them with opportunities to develop their long-term career.

Certified Group is one of the largest and independent laboratories in the nation and is located in California, Illinois, New York, Virginia, and Texas. Each of our laboratories has its own area of expertise and is acknowledged as a leader in the field of food, cosmetics, and nutraceuticals safety and analysis.

Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Laboratories will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.

About the Organization Our company offers exciting opportunities for individuals interested in the food safety industry. We welcome individuals who are looking for a dynamic organization that prides itself in its unequivocal excellence in service to its customers and employees.

Our People: We are committed to creating long-term value for our people, supporting their success and satisfaction as our internal customers and team members.

Diversity: We are an Equal Opportunity/Affirmative Action Employer including (but not limited to) Women, Minorities, Protected Veterans, and Individuals with Disabilities.

Benefits: Our company offers an attractive wage and benefit package. Our competitive salary, combined with our insurance and benefits, make us the "logical career choice".

• Progressive 401k Retirement Savings Plan

• Employer Paid Short and Long Term Disability, and Life Insurance

• Group Medical

• Tuition Reimbursement

• Flexible Spending Accounts

• Dental

• Paid Holidays and Time Off

• Many positions which qualify for the company bonus program

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to


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