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Outreach Regional Coordinator (Full time with Benefits) 

Category Outreach Services  

Department: Outreach Services

Responsible to: Outreach Assistant Director

Status: Hourly-$18.00/hr

General Responsibilities:

  • Responsible for the supervision, coordination, and implementation of the County Outreach programs, in accordance with the approved plans and budget, understanding adherence to policy guidelines established by the agency and funding source.
  • Ensure quality program delivery providing a range of supportive services designed to promote economic self-sufficiency.
  • Protect the privacy of customers and families and hold in confidence all information obtained in the course of service.

Essential Duties and Responsibilities:

  • Provide ongoing supervision and mentoring to Resource Navigators.
  • Responsible to ensure all required program documentation is reviewed for accuracy, consistency, and compliance.
  • Oversee data entry to ensure customer data is reflected accurately and completely, including data quality review and assigning corrections to staff users.
  • Prepare all required reports requested by the agency and the funding source in a timely manner.
  • Attend relevant community events and meetings to support the agency programs; including evening and weekend events or meetings as needed.
  • Recruit participants, coordinate, and conduct Neighborhood Meetings.
  • Develop and maintain positive relationships with relevant public and private authorities and service providers.
  • Responsible for programmatic training and ongoing support of staff.
  • Facilitate a comprehensive orientation for new staff.
  • Perform 90 day and annual performance evaluations.
  • Participate in personal and professional development activities, including staff meetings, conferences, and training opportunities, as identified and approved by supervisors.
  • Travel throughout service area as needed.
  • Overnight travel may be required for trainings.
  • Perform other duties as assigned.


Position Requirements

Education and Experience Qualifications:

  • Bachelor’s degree in human services preferred.
  • Supervisory experience required.
  • Demonstrated ability to work cooperatively and collaboratively.
  • Demonstrated ability as a strength-based leader.
  • Demonstrated ability to present materials to community groups.

Additional Requirements:

  • Complete additional certification as required.
  • Understand the importance of daily work attendance, and its impact on coworkers, clients, and the agency.
  • Possess the ability to navigate and effectively resolve conflict.
  • Must have strong communication and organizational skills.
  • Must be self-directed and able to prioritize in a fast paced environment.
  • Must be willing to accept new challenges.
  • Must have proficient computer skills (Word, Excel, Outlook, Internet).
  • Must have reliable transportation, a valid driver’s license, provide proof of insurance, and MMCAA’s “Insurance Carriers” driving record review.
  • Successfully complete Criminal History and Child Abuse/Neglect clearance procedures at time of hire and when requested.
  • The job duties require a working cell phone for accessibility to supervisors, clients, or co-worker or to enhance personal safety while away from the office location. The agency will provide a cell phone as needed.
  • Must comply with Agency tobacco free and drug free policies.
  • Proof of COVID-19 vaccination required.



Full-Time/Part-Time Full-Time  
Starting Wage $18.00  
Position Outreach Regional Coordinator  
Number of Openings 1  
Location Bay County  
About the Organization Mid Michigan Community Action is a nonprofit agency that has been fighting poverty and empowering individuals and families since 1966. We are looking for candidates who share our passion for cultivating stronger communities. If you possess the desire to help others and inspire self-sufficiency, we encourage you to apply for our career opportunities.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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