Share Email Opening Title Scheduler / Coder / Financial Counselor (562)  Category Medical Oncology - 7071   Description JOB SUMMARY: Provides patient scheduling and check in. Counsels patients in financial aspects of their outpatient treatment. Ensures patients have a clear understanding of their financial responsibilities and makes appropriate referrals if financial assistance is required. Verifies third party coverage. Gathers information, codes charges, posts information into the billing system and completes billing process. QUALIFICATIONS: ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Registers patients, establishes account numbers and schedules treatments and procedures with consideration for time available, physician preference and time needed for treatment according to Center guidelines. If patient requests to be re-scheduled, secure relevant information and consult with Cancer Center Supervisor or their designate. Obtains necessary information to verify third party coverage and benefits prior to admission. Contacts patient to verify information and benefits. Interviews patient to determine ability to pay if insurance coverage is less than 100 or patient is uninsured. Works with patient and Patient Financial Services to set up individual payment plan if necessary. Accurately identifies and assigns all appropriate CPT and ICD-9 procedure and diagnosis codes. Adheres to all universal, hospital and departmental coding guidelines. Correctly enters charges into billing system. Answers incoming calls, pages personnel as needed, checks patient records for required forms, inputs and retrieves information from computer systems. provides customer information to other providers or hospital departments. Identifies inadequate or inaccurate physician documentation and forwards for correction. Works with Clinic Supervisor to continually improve processes to achieve Department Metrics for coding and reimbursement. Cross trains with Hospital Coders as needed. EXPECTED BEHAVIORS: Accurately Codes all diagnoses and procedures with 97% accuracy as measured by Coding Audits. Meets productivity levels established by Department. Interacts collaboratively with internal and external customers. Takes initiative to maintain expertise in coding, abstracting, hospital Patient Financial Services policies and procedures as well as relevant clinical issues through literature reviews and attendance at educational offerings or intradepartmental meetings. Displays extraordinary customer service skills. Ability to maintain composure under stressful situations. Possesses a sense of responsibility, initiative, honesty and confidentiality.   Position Requirements EDUCATION AND EXPERIENCE REQUIREMENTS: 3 years successfully performing relevant duties in a physicians’ office or similar outpatient setting. CCS or CPC certification within 9 months of hire. Working knowledge of medical billing practices, CPT and ICD 9 coding. Proficiency with software and hardware necessary to perform essential functions. Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital.   Full-Time/Part-Time Full-Time   Shift -not applicable-   Sign-On Bonus   Resubmittal due to closure after 120 days open?   Exempt/Non-Exempt   Position Scheduler / Coder / Financial Counselor (562)   Number of Openings 1   Exempt/Non-Exempt Non-Exempt   Open Date 5/27/2022   Location Hancock Regional Hospital   About the Organization YOUR HEALTH IS OUR LIFE Hancock Health is an Indiana-based, full-service healthcare network serving Hancock County and the surrounding areas. Our health system includes Hancock Regional Hospital, Hancock Physician Network and more than 20 other healthcare facilities, such as wellness centers, women's clinics, family practices, and the Sue Ann Wortman Cancer Center. A Caring Community Partner Our goal at Hancock Health is simple: To give every person the personalized attention necessary for a happy, healthy life. Our mission, vision, and values embody this goal. OUR MISSION To be a Caring Community Partner by healing, improving health and wellness, alleviating suffering, and delivering acts of kindness one person at a time. OUR VISION To be nationally recognized for kindness in the delivery of excellent quality patient care, efficient and effective operations, the adoption of proven technologies, the creation of a positive workplace environment, and excellence in community service. OUR VALUES Exceptional | Honorable | Devoted | Reliable | Kind   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://HancockRegionalHospital.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Outpatient RN (122) in Greenfield, IN Posted on: 2/9/2024 [Apply Now] Other Jobs Within 60 Miles Payroll Specialist (257) in Greenfield, IN Posted on: 3/29/2024 [Apply Now] Resource Team RN (652) in Greenfield, IN Posted on: 11/3/2023 [Apply Now] Resource Team RN (652) in Greenfield, IN Posted on: 9/15/2023 [Apply Now] Director, Chaplaincy (120) in Greenfield, IN Posted on: 3/29/2024 [Apply Now] Assistant Chaplain (462) in Greenfield, IN Posted on: 4/12/2024 [Apply Now]

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