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Banquet Captain 


he Grand Orlando Resort at Celebration is currently seeking a dynamic, experienced and motivated individual for the Part time position of Banquet Captain at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with prior hotel Banquet Captain experience.

The responsibilities of the Banquet Captain include but are not limited to:

  • Provide guests with the finest quality of service at all times and in a warm and enthusiastic manner.
  • Continuously monitor the guest’s service level and comfort at all times.
  • Have a comprehensive knowledge of all menu items, specials, beverages, wines, etc.
  • Serve all items utilizing appropriate china, glassware, silverware, garnish, and condiments.
  • Immediately relay guest compliments or complaints to management.
  • Meet with function group leader to determine last minute changes and discuss various setup arrangements.
  • Ensure proper cleaning of all equipment after function is completed.
  • Supervise assigned banquet personnel throughout functions.
  • Assist staff with room set ups, food service, and clean up when necessary.
  • Maintain StepStone and hotel standards of food, beverage, and quality guest service.
  • Ensure guest satisfaction by delivery of an exceptional product.
  • Complete Supply Requisitions
  • Create Bill and deliver to client for review and editing
  • Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
  • Ability to scrupulously follow all StepStone and hotel policies and procedures.
  • Attend required meetings.
  • Minimum lifting of 50 pounds.
  • Pushing, bending, stooping, upward reaching, manual dexterity.
  • Hearing, writing, typing.
  • Minimum pulling of 50 pounds.
  • Other duties may be assigned.

Requirements are representative of minimum levels of knowledge, skills and/or abilities.  To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.  All duties and requirements are essential job functions.  Each employee is expected to obey safety rules and to exercise caution in all work activities.  Employees must comply with all occupational safety and health standards and regulations established by the Occupational Safety and Health Act and state and local regulations.  Employees must immediately report any unsafe condition to the appropriate supervisor.  Employees who violate safety standards, who cause hazardous or dangerous situations, or who fail to report or, where appropriate, remedy such situations; may be subject to disciplinary action, up to and including suspension and/or termination of employment.

The job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. 

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Exempt/Non-Exempt Non-Exempt  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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