Share Email Opening Apply Now Title Front Desk Agent  Description The Grand Orlando Resort at Celebration is currently seeking a dynamic, experienced and motivated individual for the position of Front Desk Agent at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality experience essential. The responsibilities of the Front Desk Agent include but are not limited to: Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to guest. Sort, and track incoming mail and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keep record of room availability and rate. Compute bill, collect payment, and make change for guests. Make, confirm, and cancel reservations via all communication avenues. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. Make reservation, transportation, or entertainment reservations for guest. Deposit guest valuables in hotel safe deposit box. Ability to accurately use various office software. Have a full working knowledge and expertise of each shift including night audit. Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Ability to accurately report information. Ability to assist with various office tasks as needed. Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required meetings. Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.     Exempt/Non-Exempt Non-Exempt   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category Front Desk Agent in Bloomington, MN Posted on: 6/28/2022 [Apply Now] Security Officer - 3rd Shift in Bloomington, MN Posted on: 6/27/2022 [Apply Now] PBX Operator in Kissimmee, FL Posted on: 6/27/2022 [Apply Now] Front Desk Agent in Atlanta, GA Posted on: 6/21/2022 [Apply Now] Front Desk Agent in Needham, MA Posted on: 6/9/2022 [Apply Now] Other Jobs Within 60 Miles Engineer in Kissimmee, FL Posted on: 4/4/2022 [Apply Now] Assistant General Manager in Orlando, FL Posted on: 6/28/2022 [Apply Now] Director of Group of Sales in Kissimmee, FL Posted on: 3/17/2022 [Apply Now] Catering Sales Manager in Kissimmee, FL Posted on: 5/31/2022 [Apply Now] Barista in Kissimmee, FL Posted on: 4/21/2022 [Apply Now]

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