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The Le Meridien Sheraton Charlotte Hotel is currently seeking a dynamic, motivated, and service-oriented individual for the position of Bartender to join our team at our StepStone Hospitality managed hotel.  The Le Meridien Sheraton Hotel, located in Uptown Charlotte, is a 605-room dual complex with 65,000 sq. ft of meeting and conference space.  The ideal Bartender candidate will have at least three to six months related experience, exceptional communication skills, and a passion for delivering excellent service.

Key responsibilities of a Bartender include:

  • Checking identification of guests to verify age requirements for purchase of alcohol.
  • Preparing drinks to industry standards
  • Presenting all food and beverage items in an efficient and personable manner using the designated serving styles
  • Maintaining a knowledge of food and drink menu items, promotions, ingredients, and prep time
  • Maintaining a knowledge of food pairings and recommended wines or beverages that go well with appetizers, entrees, and desserts
  • Recommending drinks and up selling when appropriate
  • Entering drink orders into the POS
  • Collecting payment and making change in a timely and courteous manner
  • Washing and sterilizing glassware
  • Preparing garnishes for drinks
  • Attempting to limit problems and liability related to guests' excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problem(s).
  • Maintaining a clean and well-organized work area

The minimum qualifications for this position are:

  • Must be at least 21 years of age
  • Ability to perform job functions with attention to detail, speed, and accuracy
  • Possess a basic knowledge of beer, wine, and spirits
  • Must be familiar with standard drink recipes
  • Ability to stand, walk and move around during entire shift
  • Must possess basic math skills and have the ability to handle money
  • Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
  • Must have the ability to work a varied schedule that may include evenings, nights, and weekends
  • Must have a valid alcohol awareness certification or be capable of obtaining certification
  • Three to six months related experience; or equivalent combination of training and experience.
  • Alcohol Awareness Certification (must comply with State regulations).
  • Requires the ability to read write and speak the English language.
  • Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
  • Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
  • Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
  • Knowledge of and ability to appropriately interpret and follow policies and procedures.
  • Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
  • Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether oral or written.
  • Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.
Exempt/Non-Exempt Non-Exempt  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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