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Office Assistant 

Category Administration  

The Management Trust
Position Title: Office Assistant
Location: El Dorado Hills, CA at Heritage El Dorado
Reporting To: General Manager
Status: Non-Exempt, Full-Time
Salary: DOE


The Management Trust is a community association management company.  We believe that building and maintaining a community takes more than just hammers and nails.  It takes integrity, trust, experience, and support.  Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them.  We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation.  Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day.  It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.


The Division Office Assistant is responsible for providing mailing and other administrative support for our internal and external clients serviced by our office, including, but not limited to the specific tasks outlined below.


  • Process daily incoming mail, prepare for distribution, and post outgoing mail
  • Make copies, print envelopes, use the folding/inserting machine, and log postage
  • Prepare and maintain welcome packet materials; record postage charges
  • Inventory, order, and distribute print/mailing supplies
  • Maintain a stocked and organized supply area
  • Prepare office mail for daily pickup
  • Monitor copier supplies (i.e. paper, toner, etc.) throughout the day; reorder as necessary
  • Contact/coordinate appropriate vendors for equipment service needs
  • Provide periodic relief for the Division Receptionist (if the Receptionist is absent, during lunch periods, etc.)
  • Conduct research as directed by the Division Vice President of Community Management
  • Other duties and special projects as assigned


  • Experience in reception and customer service preferred
  • High School Diploma (or equivalent)
  • Proficiency in administrative support – generally between 1-4 years
  • Solid knowledge of Microsoft Outlook, Excel, and Word; intermediate skills a plus
  • Conflict resolution skills
  • Ability to meet deadlines and address time-sensitive issues
  • Superior multi-tasking skills
  • Excellent written and verbal communication
  • Ability to provide high-level customer service with astute attention to detail and organization
  • Must be a team player
  • Ability to manage workflow amid shifting priorities
  • Willing to learn Company process and procedures, and learn/use proprietary software
  • Adaptable and dependable with a solid attendance record
  • Professional and respectful demeanor with all internal and external customers at all times


  • Use standard office equipment, including: computer, phone, copier/scanner, etc.
  • Be stationary for periods of time
  • Relocate up to (25) pounds


  • None


  • Wednesday through Sunday 8:30am-5:30pm, Fridays 1:00pm-10pm

  • This position may require occasional long hours to meet business needs

The Management Trust is an Equal Opportunity employer.  We celebrate and support diversity.

TMT reserves the right to modify this job description at any time based on business need.

EOE Statement We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate and support diversity.

The Management Trust reserves the right to modify any job description at any time based on business need.
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