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Title

Data Systems Manager 

Position Data Systems Manager  
Location Admin Building  
Department Finance, Information Technology, & Facilities  
Full-Time/Part-Time Full-Time  
Job Type Regular  
Level of Education Bachelor's Degree or 3 years' client database experience  
Shift Days  
Description

Why work at House of Ruth Maryland?

At House of Ruth Maryland, you have the ability to expand your knowledge, promote change, and work alongside career-oriented individuals while unleashing your own potential. We foster an environment of mutual respect, curiosity, and endless opportunities. So what are you waiting for?? Come join us and become a part of something special!

Position Summary: The Data Systems Manager is responsible for the growth, maintenance and improvement of the agency’s Efforts To Outcomes (ETO) client database. The Manager will assure data quality, database functionality, and staff training to assure the agency’s ability to report on a wide range of agency metrics to external and internal audiences. The Data Systems Manager will provide technical assistance and training to all House of Ruth staff/programs.

Primary Responsibilities:

  • Oversees all aspects of the House of Ruth client database to ensure accurate reporting of agency staff efforts, program performance and client outcomes.
  • Supervises and supports the Database Analysts to assure quality data entry and to meet reporting deadlines. Directs workflow and helps Data Analysts to troubleshoot data issues. Reviews reports created to assure accuracy of data.
  • Completes routine error checking, merging duplicate client information records. Creates and runs monthly, quarterly and annual reports on performance indicators to meet agency and grant specific reporting needs and deadlines.
  • Designs reporting systems and reports to provide useful, timely, accurate information.
  • Stays up-to-date with changes in vendor software. Responsible for translating and incorporating changes as they apply to HRM’s database construct. Builds, tests, and incorporates changes into reports, training materials and internal system documentation.
  • Oversees staff training on use of client database. Creates materials, tools and customized training presentations for agency-wide, department and individual staff training. Conducts in person and on-line training. Ensures training for all users in new product features introduced by the software vendor, and how these features are incorporated into the client database.
  • Oversees agency-wide security access to system. Activates and deletes users from system.
  • Acts as and/or supervises the point of contact for all agency staff for database performance issues and problems. Troubleshoots problems at individual user and agency levels. Acts as liaison with ETO software customer support to resolve individual and system-wide issues. Acts as the contact person for database related errors.
  • Works closely with staff to correct and prevent data entry errors.
  • Maintain positive relationships with agency directors, grant project managers, and agency staff to create effective data capture and reporting tools to reflect agency, program and grant specific reporting needs. Works closely with key program staff to analyze and interpret data to identify service trends and gaps to inform improvement of services to clients. Creates and runs ad hoc reports to answer specific service delivery questions.

 

 

 
COVID Policy House of Ruth MD no longer requires weekly COVID testing due to updated CDC guidelines.  
Benefits Medical InsurancePrescription PlanDental InsuranceVision InsurancePaid Time OffLife InsuranceRetirement Savings and PlanningEmployee Assistance Program  
EOE Statement House of Ruth Maryland is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status, or any other protected characteristics as outlined by federal, state, or local laws.  

This position is currently not accepting applications.

To search for an open position, please go to http://HouseOfRuth.appone.com



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