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Operations Specialist 

Category Administration  


Midwest Eye Consultants is looking for energetic and passionate people who are interested in joining our team. We strive to provide a work environment where employees have a voice, a place to share ideas and a support system to help them reach their career goals.

Founded over 30 years ago, Midwest Eye Consultants is a rapidly growing company that embraces the ongoing evolution of eyecare. We have a dynamic team of over 750 staff who are invested in helping create a customized patient experience for every individual who steps into our practice. The passion shown by our team members for helping people within our 50+ practices can also be seen outside our doors through the volunteer work we provide in each community we serve. In addition to supporting our communities, we have dedicated time and funds to national causes that impact vision including Leader Dogs for the Blind and Foundation Fighting Blindness. Our team is proud to provide eye health care to our patients including routine eye care, the diagnosis and treatment of eye disease, and surgical procedures. Our facilities are beautiful and include state-of-the-art technology, and doctors who are committed to their team and their patients, empowering us to be a leader in the eyecare industry!


A career at Midwest Eye Consultants comes with a full benefits package:

  • 401K
  • paid time off and paid holidays
  • medical, vision and dental insurance
  • wellness incentives
  • certification reimbursement program
  • and more!


OVERVIEW: The Operations Specialist will provide direct support to the Operations team to drive practice growth and profitability. The Specialist is required to provide tactical planning for practice operations, execute strategic initiatives, and partner with teams to provide exceptional patient care.

Position Requirements


  • Demonstrate a commitment to the organization’s Values, Standards of Conduct, Standards of Care and Vision for Life principles.

Performance Management:

  • Evaluate protocols and recommended changes that maintain or improve the standard of patient care and operational efficiency.
  • Drive operational excellence, identifying ways to increase revenue and decrease costs.
  • Deploy data and research to drive business objectives.
  • Monitor the daily operations and revenue generation of the company and ensure its continual growth.
  • Maintain compliance with the organization’s policies and applicable regulatory guidelines.?
  • Ensure all policies, processes and work instructions are followed at the highest level to include merchandising, brand management, timely and accurate completion of all patient transactions, and utilization of all resources.
  • Provide operational support to practices as directed by management.

Staff Development:

  • Work with the Operations team to cultivate leadership that will embrace and display a passion for delivering quality patient care and customer service.
  • Collaborate to develop leadership and link performance to overall business objectives.
  • Foster a diverse and inclusive organization.
  • Promote an atmosphere of “teamwork” by connecting the practice managers and the physician leadership team to create alignment and focus on patient care and practice growth.
  • Participate in the recruitment of qualified management including interviewing, recommendation for hire, and onboarding plan development.
  • Identify opportunities for leadership development.
  • Collaborate with the Operations team; utilize reports and feedback to identify performance opportunities and scheduling/template efficiencies.

Strategic Development:

  • Be a champion of the company's overall culture and commitment to patient care.
  • Align strategic goals and resources to maximize profitability.
  • Identify competitors, expansion opportunities, customers, markets, and new industry developments and standards.
  • Drive organizational innovation and change.
  • Collaborate across the organization to identify needs and develop scalable solutions.
  • Work on integration and post-acquisition teams as needed.
  • Perform other related duties as required by your supervisor



  • Bachelor’s Degree in Business or related degree preferred.

  • Previous Optometry/Ophthalmology experience preferred.

  • Extensive education and experience in general business and organizational operations required.




  • Leadership

  • Strategic Thinking

  • Problem Solving/Analysis

  • Project Management

  • Change Agent

  • Decision Making

  • Presentation Skills

  • Technical Capacity

  • Organizational Skills

  • Communication Skills




  • Physical Activity: Talking, Hearing, Repetitive motion.

  • Physical Requirements: Sedentary work. Involves sitting most of the time.

  • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

  • Travel is required for this position and requires a valid driver’s license.



Midwest Eye Consultant employees must be able to perform all essential functions of the job with or without a reasonable accommodation.


If you require an accommodation in completing our application, please notify the HR Department (260-569-9550.) Midwest Eye Consultants seeks to hire the most qualified applicant for each position.

Full-Time/Part-Time Full-Time  
Shift Days  
Pay Rate  
Position Status Full Time with full benefits  
Manages Others no  
Travel Required no  
Position Operations Specialist  
Exempt/Non-Exempt Exempt  
Location Central Support-IN  
About the Organization The vision of the doctors and staff of Midwest Eye Consultants is to provide our patients with excellence in eye health care. In order to fulfill this vision, the doctors of Optometry and Ophthalmology, along with our technicians, opticians and patient services staff, embrace the ongoing evolution in eye care through expanded technology and knowledge. In addition, our doctors of optometry work hand in hand with doctors of ophthalmology, enabling us to provide both primary and secondary care.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
supervisorUID None Specified 

This position is currently not accepting applications.

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