Are you a Receptionist who is passionate about people? Are you looking for a job where you’ll enjoy excellent benefits and the chance to make a difference in your community? Then join the I Am Boundless, Inc. team!
We are a fast-growing nonprofit organization committed to building a world that realizes the boundless potential of all people. For more than forty years, we’ve provided people with intellectual and developmental disabilities and behavioral health challenges the support and services to thrive. Our person-centered approach to care celebrates people for who they are and empowers them to become active participants in the communities where they live, work, and play.
Will you join us? Apply today!
Boundless Benefits
Working for Boundless has many perks. We treat our team like family and offer advantages that allow you to focus, thrive, and grow. Why Boundless?
- Excellent benefits including no-cost dental, vision, and life insurance.
- A Boundless sponsored $150 deposited into your flexible spending plan
- 80 hours of paid time off
- Student loan forgiveness through the Federal Public Service Loan Forgiveness Program
- Scholarships geared towards professional development and continued education
- Career growth opportunities
What You Will Be Doing
The receptionist acts as the concierge for Boundless—providing the public with the first impression of our organization and helping guests in the most friendly and efficient manner possible. This position must utilize excellent customer service skills in doing so. This position also provides general office support, regularly performing various clerical activities and related tasks while answering telephones, receiving the public, security oversight, and providing customer assistance. This position will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, correspondence flow, welcoming guests, and additional clerical duties in support of the executive and leadership teams.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Greet and welcome incoming guests. Receive the public and answer questions. Respond to inquiries from employees, citizens, and others and refer, when necessary, to the appropriate Director, Manager, or department. Ensure everyone receives a positive first impression of our agency.
- Be a helpful voice for callers answering and managing multiple phone line system. Provide callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information. Always speak respectfully and seek ways to help them.
- Ensure constant coverage for the front desk area.
- Perform administrative tasks and provide clerical assistance and project support for Vice Presidents and Directors. Prepare correspondence, reports, and documents as directed by the Executive Assistant.
- Open and distribute mail for the office. Ensure delivery of other mail and correspondence to satellite buildings.
- Responsible for ordering and maintaining supplies for the office and organizing and managing supplies.
- Maintain cleanliness and organization of front desk and front lobby.
- Maintain a supply of information packets, flyers, and brochures for Boundless and our services on display in the front lobby.
- All other duties as assigned.
Required Education and Experience
- High school diploma/equivalent.
- Two to four years of experience handling general office practices such as typing, filing, answering phones, or related tasks.
- Two to four years of experience in customer service.
- Two to four years of experience in administrative assistance.
- Strong experience with Microsoft Office Suite.
Preferred Education and Experience
- Associates Degree.
- Experience working with or for people with complex needs.
All candidates who have received an offer of employment will be required to undergo a pre-employment background check, drug screen, and health screen as applicable for the role.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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