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Title

Total Rewards Specialist (DH0310) 

About the Organization Thank you for your interest in exploring the professionally rewarding and personally fulfilling benefits with Tuba City Regional Health Care Corp. We look forward to continuing our discussion about the opportunity and purpose health professionals experience as valued members of TCRHCC team.

A TCRHCC career offers a chance to live and work within or near Native communities, providing clinicians/nurses/administrators with a unique opportunity to learn the heritage of the tribes we serve, discover traditions that have been carried down for generations and gain cultural insight into the beliefs and values of a deserving and appreciative patient population.
 
Description

POSITION SUMMARY

The Total Rewards & Onboarding Specialist coordinates with benefit plan administrators, implementation and completes day to day functions for the benefits office of the corporation. The incumbent will establish and provide total rewards subject matter expertise and compliance for all total rewards for TCRHCC Corporation employees and supplemental employees. Total reward areas focus areas and programs may include leave of absence benefit administration, job and compensation analysis, job descriptions, health benefits, retirement, supplemental benefits, and life insurance benefits.

ESSENTIAL FUNCTIONS

  1. Enter, review and update the Benefits administration employee tracking system in compliance with enrollment, claims resolution, charge reporting, annual evaluation of plan for cost effectiveness, administer qualifying events as outlined in the corporation summary plan description.
  2. Acts as an advocate for employees and manages relationships with insurance providers, brokers and other vendors. Advocates and resolves benefit and compensation related issues in a timely and courteous manner. Prepares and communicates information to employees and retirees about benefit programs, procedures, changes and government-mandated disclosures. Responsible for ensuring employees understand all the benefits afforded to them, by way of various regular communications, training and meetings. Expectation is a high level of service for our employees.
  3. Presents at New Employee Orientation and represents the corporation as the designated presenter of the corporation per Joint Commission Mandatory new employee orientation requirements.
  4. Coordinates New Employee Orientation with department managers and Senior Leadership to improve, change or update per Joint Commission standards and regulation.
  5. Complete monthly data entry and reconciliation process to pay for benefits related costs for corporation employees.
  6. Review and enter benefit deductions into the payroll and benefit administration software in accordance policy and regulatory requirements.
  7. Discuss, meet and administer benefit plans, notifications, and determine benefit eligibility for corporation employees and dependents.
  8. Collaborates with the Human Resource department personnel to collect, review and advise department managers on HR related policies and procedures.
  9. Complete all reports, verifications, claims processes for employees and eligible dependents.
  10. Facilitate and host the quarterly benefit and retirement committee meetings year-round as a non-voting member with other HR benefits personnel.
  11. Completes the compensation process, job analysis, disparity reviews, market data analysis, recommendations and updates the compensation table in collaboration with the CHRO, Position Control Committee and Senior Leaders per the Compensation policy.
  12. Conduct regular audits related to the Benefit enrollment system and HRIS for employee payroll deduction accuracy (includes, enrollment changes, 401k plan, and supplemental benefit coverages).
  13. Support recruiters and HR business partners, providing market total compensation analysis and recommendations. Consult in order to ensure internal equity and consistency in the compensation program.
  14. Administers employee benefit plans and procedures by facilitating discussions with insurance brokers and carriers; includes evaluation of claims resolution, charge reporting, and annual evaluation of plans for cost effectiveness and service.
  15. Performs analysis of compensation and market data to evaluate salary structure, maintenance of compensation program, and ranking. Responsible for the administration of the wage and salary functions to provide the most effective and cost-efficient programs for recruitment and retention.
  16. Identifies and recommends process/customer service improvements, innovative solutions, and alternate methodologies/policy changes while monitoring and sustaining current systems.
  17. Manages multiple and simultaneous projects dealing with the administration of the benefits application and/or associated modules. Communicates and presents project updates and issues, as they arise, to internal and external customers and/or management. Identifies project interrelationships that will affect project decisions and outcomes.
  18. Prepare personnel action forms, offer letters and contracts (as applicable) for new hires, transfers and contractors.
  19. Ensure proper PPE is always worn while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering face piece respirator or higher, if available), and eye or face shield.
  20. Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates)
  21. Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee, and external customer satisfaction
  22. Perform any other duties as assigned by management.

MENTAL AND PHYSICAL EFFORT

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical:

Must be able to sit at a desk for a prolong period of time, position requires ability to frequently bend, and occasionally stand, walk, drive, bend, kneel, climb, crouch, twist, maintain balance, and reach. Must write legibly and use a computer; must be able to hear and talk over the telephone and in person with others. Must be able to lift, push, and pull items that weigh up to 25 lbs. such as files, boxes, or recruitment items. Sensory requirements for position include prolonged ability for near and color vision, seeing fine details, hearing normal speech, hearing overhead pages, telephone use, and occasional ability for far vision, and depth perception. Both hand manipulation is required for ability of simple/firm grasping and fine manipulation.

Mental:

Must be able to prioritize, use good judgment, and be able to coordinate a variety of issues while being frequently interrupted. Must have ability to cope with high level of stress, make decisions under high pressure, concentrate, handle a high degree of flexibility, handle multiple priorities in stressful situation, work along and demonstrate a high degree of patience for a prolonged period of time. Must occasionally be able to cope with anger/fear/hostility of others in a calm way, manage altercations, adapt to shift work, and work in areas that are close and crowded.

Environmental:

May occasionally be exposed to infectious diseases.

 
Position Requirements

NECESSARY QUALIFICATIONS

Education:

High School Diploma or GED

Experience:

  • Must have two years of experience in the field of hiring, recruitment and/or working in an HR-related role
  • One year of experience in onboarding or management

Other Skills and Abilities:

A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each one of the following areas:

  • Positive working relationships with others
  • Reliable and dependable; reports to work as scheduled without excessive absences.
  • Possession of high ethical standards and no history of complaints.
  • Ability to communicate ideas in both technical and user-friendly language; at times simultaneously
  • Proven analytical and creative problem-solving abilities using service recovery and customer service skills
  • Highly self-motivated and keen attention to detail
  • Proven track record of strong customer service orientation
  • Relies on extensive experience and judgment to plan and accomplish goals
  • Performs a variety of task and may lead and direct the work of others
  • A wide degree of creativity and latitude and works independently; provides detailed reports and instruction to Supervisor/Manager
  • Completion of and above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job
  • Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job
  • Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job
  • Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading or incomplete information, as determined by TCRHCC.
 
Close Date 7/9/2022  
Exempt/Non-Exempt Exempt  
Full-Time/Part-Time Full-Time  
Location Tuba City Regional Health Care Corporation  
Navajo/Indian Preference Applicants who are enrolled members of the Navajo Nation/Hopi Tribe and San Juan Southern Paiute Tribes and who meet the necessary qualifications for this position will be given preference in hiring and employment for this position.  
Open Date 5/6/2022  

This position is currently accepting applications.

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