Share Email Opening Title Business Systems Analyst II   Astronics Subsidiary   Location   Description Astronics Connectivity Systems and Certification (formerly Telefonix PDT and Astronics Armstrong Aerospace) serves as the experienced, global market leader for in-flight entertainment and connectivity (IFEC) solutions for aircraft. As a systems certification provider, Astronics CSC has worked on over 100 projects for industry partners to upgrade commercial and business aircraft with new passenger power systems, IFEC navigation, communication and flight safety systems. Additionally, Astronics CSC offers proven IFEC hardware systems, flexible design platforms, high customer satisfaction, and long-term relationships with industry leaders to help make the connected aircraft a reality. The company now employs over 250 employees, and is a six-time recipient of Chicagos Best and Brightest Employers to Work For award.   Role and Responsibilities The IT Business Systems Analyst II, under general supervision, is responsible for acting as a liaison between IT and business users on various business systems projects. A Business Systems Analyst II must have a basic understanding of business systems and the technology that is used. Duties include documenting system requirements, formulating scope, defining objectives, and creating system specifications that drive system development and implementation. Competency to work at a minimal technical level during most phases of systems analysis.   ESSENTIAL JOB FUNCTIONS Lead client meetings to gather business requirements, documents, and analyzes customer requirements. Participates in evaluation, implementation, training, and support of application software both off-the shelf and in house developed. Provide ongoing maintenance, support, and development to assigned applications and implement new products. Troubleshoot, research, and solve technically challenging problems involving integrated systems. Tests and verifies software releases, upgrades, and any changes prior to the promotion of code to the production environment. Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation. Strategic thinking related to the business process to identify issues or opportunities for improvements. Assist in business system administration tasks, documentation, and process improvement support. Assists in developing and documenting business system policies and procedures, business rules, and training materials. Prepares detailed flow-charts, diagrams, and specifications as required. Responsible for coordination and documenting data conversions and module-to-module interface integrations. Develops data verification methods to ensure data integrity. Reports to management on progress of the scheduling, implementation, and other activities pertinent to any assigned projects success. Develop testing plans and ensure they meet client specifications, standards, guidelines, and efficiency requirements. Assist in documentation of standards and methods. Meet the attendance guidelines of the job and adhere to departmental and company policies. Must complete all required Astronics Training programs within a set time frame. Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed.   Position Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION / EXPERIENCE: Bachelor’s Degree or equivalent work experience. 2 years of equivalent business analyst experience. Experience in SQL Report Writing is required. Experience in planning, organizing, and managing time across multiple tasks. Experience in understanding customer needs and providing quality customer service. Experience in business process development is required. Experience in communicating and presenting complex information to technical and non-technical stakeholders, both orally and in writing is required. Moderate understanding of software implementation life cycle, project management, business process management, requirements definition, functional design, quality management, and change management is preferred. Financial module experience is a plus. This position may require knowledge of SOX / 404 internal audit controls and related documentation. Ability and willingness for 10% travel, which may include international Must be US Person Applicants must have a professional demeanor and possess excellent interpersonal, customer service, multi-tasking, organizational, time management and written/oral communication skills. The ideal candidate will be hard working, a quick learner; detail oriented, well organized and have the ability to work alone as well as with others to reach a common goal. Candidates must have the ability and desire to learn new technologies and increase technical skill set as well as have flexibility with their work schedule. Must be able to lift up to 50 pounds.   An offer of employment is contingent on successfully passing a drug test and background check, and applicants who do not successfully pass both the drug test and background check will not be considered for employment.   Astronics CSC offers a competitive benefits package including: Stay Healthy – Health, dental, vision, disability, life insurance, FSA, HSA, as well as voluntary life/AD&D, voluntary critical illness, accident prevention and hospital indemnity Save for the Future – 401K & Employee Stock Purchase Plan Find Balance – Employee Assistance Program, Hybrid work arrangements Time for You – Generous Paid Time Off and Paid Holiday   Accommodation Request Astronics CSC is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail CSC.HR@astronics.com or call: 847-244-4500. We will make a determination on your request for reasonable accommodation on a case-by-case basis.  COVID-19 Considerations The safety, health and well-being of our employees remains our top priority. Astronics is practicing employee safety precautions while onsite.    Full-Time/Part-Time Full-Time     About the Organization Astronics Corporation (Nasdaq: ATRO) serves the world's aerospace, defense, and other mission critical industries with proven, innovative technology solutions. Astronics works side-by-side with customers, integrating its array of power, connectivity, lighting, structures, interiors, and test technologies to solve complex challenges. For 50 years, Astronics has delivered creative, customer-focused solutions with exceptional responsiveness. Today, global airframe manufacturers, airlines, military branches, completion centers, and Fortune 500 companies rely on the collaborative spirit and innovation of Astronics. We offer our breadth of technology solutions and services through 11 subsidiary business units and numerous award-winning product brands. Serving our customers is our first priority, and every day we honor this mission with quality, partnership, and energetic global vision.   EOE Statement Astronics is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.   This position is currently not accepting applications. To search for an open position, please go to http://Astronics.appone.com

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