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Mental Health Counsellor  

Full-Time/Part-Time Full-Time  
Status Temporary, 12 month term  
Opportunities Available 35 hours per week. Start date: June 2022  
Category Assertive Community Treatment  
Open Date 5/4/2022  
Close Date 5/13/2022  

The Mental Health Counsellor – ACT provides psychotherapy, rehabilitation/recovery, counselling, treatment, crisis intervention, and advocacy services to clients. The Mental Health Counsellor – ACT is actively involved in the development, implementation, monitoring and evaluation of programs and services for individuals, couples, families and the community. A large proportion of all client contact occurs independently in the community, within the context of a team.

Program-Related Activities

  • Promotes client functioning and independence by providing psychosocial assessment and interventions to individuals, couples, families and the community.
  • Provide solution-focused, motivational and cognitive-behavioural counselling to enhance client capacity to attain goals.
  • Provide counselling for substance use including assessment, psychoeducation and referrals to appropriate treatment programs.
  • Provide direct assistance to clients with:
  • Symptom management including medication delivery, observation, follow-up and the development of individualized crisis plans, distress tolerance and coping strategies.
  • Instrumental functioning for employment, education, finances, basic needs, activities of daily living, social/recreation activities, transportation etc.
  • Housing related issues including liaising with housing providers, landlords and support with Landlord Tenant Board processes.
  • Provide independent visits and crisis counselling to monitor and support acutely ill clients during on-call, weekend and evening hours.
  • Provide impromptu family counselling sessions to address family conflict/crisis and conduct formal family counselling sessions in conjunction with team psychiatrist.
  • Conduct comprehensive individualized client assessments using discipline-specific and multidisciplinary assessment instruments (i.e. OCAN).
  • Collaborate with the team psychiatrist, police and psychiatric emergency services to coordinate client apprehensions under the Ontario Mental Health Act.

As a condition of employment, the successful candidate is required to provide proof of full vaccination against COVID-19.

Position Requirements


  • Master's Degree or Bachelor’s degree from a recognized university in a relevant discipline (i.e. psychology, social work, psycho-education) or, other health and social services or, equivalent combination of diploma or post-diploma certificate and relevant experience in the field.
  • Eligible for membership in an appropriate professional regulatory body allowing for the practice of psychotherapy (College of Registered Psychotherapists of Ontario or Ontario College of Social Workers & Social Service Workers).
  • Education in a psychiatric rehabilitation/recovery-based model is an asset.

Professional Experience

  • Three to five years full-time relevant experience in a community setting, preferably with mental health clients.
  • Experience in individual, group, couple and family psychotherapy.
  • Experience in providing rehabilitation and support functions to mental health clients and assisting in activities of daily living.
  • Experience in applying principles of psychotherapy, psychosocial rehabilitation/recovery, practices of case management and working in transdisciplinary teams with mental health professionals.
  • Familiarity with the Ontario Mental Health Act is an asset.
  • Experience and interest in working with marginalized and diverse clientele, such as low-income, high-needs, newcomer, and a variety of multicultural communities.

Key Competencies

  • In-depth knowledge of mental health assessment and intervention techniques for individuals, couples, families and the community.
  • Ability to intervene using recognized approaches (narrative approach, cognitive-behavioral therapy, systemic approach, etc.)
  • Ability to structure and facilitate the therapy process.
  • Thorough knowledge of and proficiency in current assessment counselling, case management and crisis intervention techniques.
  • Thorough knowledge and understanding of community resources, relevant city service-provider networks, and community-based health care.
  • Excellent knowledge of and experience with a harm reduction approach.
  • Ability to maintain mature problem-solving attitude when dealing with acutely ill, intoxicated, suicidal, angry or hostile clients and hazardous working conditions (i.e. exposure to communicable diseases, pest infestations, body fluids, second-hand smoke and high-risk drug paraphernalia).
  • Demonstrated skills in verbal communication with clients and their families and written skills for documentation purposes.

Linguistic Profile

  • Fluency in English is required.
  • A proportion of the positions are designated under Carlington’s designation to provide French Language Services.
  • Fluency in a third language relevant to our client population is an asset.

Personal Suitability

  • Sensitivity to the needs of marginalized and diverse clientele.
  • Commitment to health promotion concepts, strategies, and philosophy.
  • Commitment to community-based health care and social services, and strength-based philosophy and practices.
  • Strong commitment to and belief in a recovery-model client-centred practice
  • Non-judgmental attitude.
  • Commitment to the team.
  • Ability to establish supportive and trusting relationships with persons with mental illness.
  • Personal experience as a consumer of mental health services or family involvement of mental health services would be considered an asset.


  • Availability to work regular evenings, weekend shifts and scheduled on-call.
  • Valid driver’s license and regular access to a vehicle.
Salary Range $32.63/hour - $38.39/hour  
Reports to Program Manager in ACT  
Position Mental Health Counsellor 2  
Post Internal Days 0  
Created By Brittany Bourdon  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
Req Number ASS-22-00001  
Location 900 Merivale and Community locations  
About the Organization Carlington Community Health Centre is a non-profit organization that puts today's most pressing health care challenges at the heart of their service delivery. We turn to the best professionals and employees to help improve the health and well-being of our community. We build trusting relationships with our clients and deliver quality services through a wide range of health and social services to parents and children, youth and teens, adults, and seniors.

We look to help community members resolve problems and advance concerns in the community by providing organizational support and advocacy assistance to local groups and associations.

Our mission is to improve, support and promote the health and well-being of the people and diverse communities we serve!
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

CCHC is committed to equity, diversity and inclusion. We welcome and encourage applications from the BIPOC, LGBTQ+ communities and persons with disabilities.  
French Job Description None Specified 

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