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Title

Care Manager Supervisor 

Post Internal Days 0  
Category Care Management  
Description

POSITION DESCRIPTION


JOB TITLE: CARE MANAGEMENT SUPERVISOR

DEPARTMENT: CARE MANAGEMENT

LOCATION: TBD

REPORTS TO: DIRECTOR OF CARE MANAGEMENT

PROGRAM DESCRIPTION

Care Management is a service model whereby all of an individual's caregivers communicate and interface so that the member's needs are addressed in a comprehensive manner. This is done primarily through a "care manager" who oversees and provides access to all of the services an individual needs to assure that they receive everything necessary to prevent hospitalizations, stay healthy, and maintain stability.

The Care Management Supervisor is responsible for the daily programmatic oversight of the assigned care management unit. The supervisor works closely with the care managers to ensure the overall provision and coordination of care management services to the assigned member.

MAJOR DUTIES & RESPONSIBILITIES:
Provides supervisory support to assigned Care Management Team
Provides individual and group supervision to assigned Care Managers and evaluates all supervisees on a regular and timely basis
Monitors assigned Care Managers’ work activities with children and families through team meetings and regular individual meetings
Provides direct care management services in the absence of Care Management staff
Manages, reviews, and monitors maintenance of member records to ensure both internal and external quality assurance standards and timely completion in accordance with agency and CCF Health Home Policies
Provides training to new staff and on-going training to existing staff
Demonstrates strong leadership and management skills to ensure progressive, positive development of Care Management employees
Coordinates and conducts plans for audit preparation and audit execution
Collects, analyzes, and reports data in the area of supervision to assist the Director
Oversees the identification of eligible members from other agency programs and the community for program enrollment and consenting processes
Assists in locating and creating support networks in the community
Works collaboratively with all teams throughout agency programs
Completes special projects and assignments as needed or identified by the Director
Other duties as assigned


QUALIFICATIONS & COMPETENCIES:
Master’s Degree in Social Work, Nursing, Public Health, or related field, plus appropriate licensure
2-3 years of administrative, clinical, and supervisory/managerial experience
Knowledge of best practice working with children and families in health, preventive and wellness care
Bilingual a plus

EXPERIENCE:
Working knowledge of child welfare, developmental disabilities, mental health and/or primary healthcare fields
Experience managing teams providing case/care management
Experience using Excel and electronic health care systems to review and manage data preferred
Experience providing service coordination and information, linkages, and referrals for community-based services

In addition the candidate must demonstrate the following competencies:
Excellent accountability, writing, communication, and organizational skills
Compassion for serving children and families with special needs
Ability to travel to community-based agency offices
Proven decisiveness, motivational, and developmental skills; management abilities, including meeting deadlines, ensuring compliance with agency policies and procedures, and overseeing complete and timely maintenance of agency records, in accordance with contractual requirements

 
Position Requirements  
Full-Time/Part-Time Full-Time  
Salary  
Benefits  
Work Location  
Division Care Management 1780  
About the Organization It is our vocation to serve those in need, to aid those who desire help, and to guide those who seek better lives. Through supportive interventions, we provide help, create hope and preserve dignity.

We provide help by offering an array of services for underserved families and individuals with special needs. All that we do is delivered with care, compassion, and respect, to address fundamental challenges, improve well-being and increase self-sufficiency.

We create hope by strengthening and empowering families and individuals in need. By providing shelter, care, treatment, rehabilitation, counseling, training, and connection to high quality allied services, we produce holistic solutions that enhance each person’s physical, mental and social well-being, as well as their positive connections to family and community.

We preserve dignity with a faith-based commitment to recognizing the value of each person we serve, regardless of race, religion, creed, or life circumstances.  
EOE Statement We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed servicemember status.

This does not include pregnancy, sex stereotyping, gender identity, gender expression or transgender status, status as a parent, marital status, political affiliation – all of which are on the website.

CGS does not tolerate discrimination in any employment opportunities or practices, based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.
 

This position is currently not accepting applications.

To search for an open position, please go to http://CatholicGuardianServices.appone.com



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