Zimbrick is looking for energetic professionals interested in helping our business grow through remarkable customer service. The Genesis Service Advisor will help create a lasting, positive impact by assisting our luxury brand clients with any and every type of situation while working in a fast paced environment. They will assist in customizing an exceptional experience to establish a critical and ongoing relationship with Genesis owners. This job encompasses the delivery of customer service that reflects our commitment to providing a safe and reliable vehicle.
What We Provide
Best of Madison Auto Dealer
United Way Community involvement
Paid in-house and manufacturer training and mentorship
State of the Art Multi-Point inspection tool
Flexible Schedules
Experienced Service and Parts staff
Full benefits package including 401k, match and profit sharing
What You Will Do
Listen to customer concerns and recommend appropriate diagnostic services or repairs
Provide accurate estimates
Coordinate services or repairs with technicians and parts department
Follow-up with customers on repair status and charges for repairs
Keep up-to-date knowledge of technical bulletins
What You Will Bring
Solid work ethic
Positive and professional attitude
Ability to build rapport and trust with customers
Ability to demonstrate the company’s Core Values every day
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