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Care Coordination Supervisor - CME 

Salary $48,000 - $53,000 annually  
Full-Time/Part-Time Full-Time  
Shift Days  
Location Ashland County - Ashland  
Position Care Coordination Supervisor - Care Management Entity  
Category Behavioral Health  
Exempt/Non-Exempt Exempt  
Open Date 4/29/2022  
Close Date 5/27/2022  
Req Number BEH-22-00162  

Are you a Care Coordination Supervisor who is passionate about people? Are you looking for a job where you’ll enjoy excellent benefits and the chance to make a difference in your community? Then join the I Am Boundless, Inc. team!

We are a fast-growing nonprofit organization committed to building a world that realizes the boundless potential of all people. For more than forty years, we’ve provided people with intellectual and developmental disabilities and behavioral health challenges the support and services to thrive. Our person-centered approach to care celebrates people for who they are and empowers them to become active participants in the communities where they live, work, and play.

Will you join us? Apply today!

Boundless Benefits
Working for Boundless has many perks. We treat our team like family and offer advantages that allow you to focus, thrive, and grow. Why Boundless?

  • Excellent benefits including no-cost dental, vision, and life insurance
  • A Boundless sponsored $150 deposited into your flexible spending plan
  • 232 hours of paid time off
  • Student loan forgiveness through the Federal Public Service Loan Forgiveness Program
  • Scholarships geared towards professional development and continued education
  • Career growth opportunities

Pay Range: $48,000 - $53,000 annually

$3,000 Sign-On Bonus for Independent Licensure: $1,500 once training is complete. Additional $1,500 on six-month anniversary pay 

What You Will be Doing
We want people to join our team who share our values of love, excellence, respect, empowerment, and well-being. The ideal candidate will work with individuals, parents/guardians, Boundless staff, community members, and other service and support providers via face-to-face engagement, telephone, video conferencing, and electronic communication. Day-to-day activities are varied based on the needs of their care coordination team members and individuals and families/ caregivers on the team’s caseload. Care Coordination Supervisors are responsible for ensuring their team members are trained and following all required standards, guidelines, policies, and regulations. Care Coordination Supervisors are responsible for ensuring their team members meet all expected timelines and outcomes, including completing assessments, outreach, documentation, and reporting.

Primary Job Responsibilities

  • Supervise and ensure ongoing assessment of needs of individuals and family/ caregivers utilizing assessment and screening tools, including completion and updating of the Ohio Brief or Comprehensive CANS assessments, as required
  • Supervise and ensure all initial and ongoing outreach and contacts, child and family team meetings, child and family care plans, and service coordination with individuals and family/ caregivers are completed within required timelines
  • Participate in and monitor the development, review, and updating of crisis safety plans according to required timelines
  • Supervise and ensure referrals and linkages to appropriate services and supports, including natural supports, along the continuum of care are completed
  • Supervise and monitor discharge planning activities for youth admitted to a psychiatric residential treatment facility or an inpatient behavioral health facility
  • Supervise and monitor transition activities for youth transitioning between the facility and community-based settings
  • Ensure the submission of child- and family-centered care plans to the OhioRISE plan according to required timelines, as applicable
  • Monitor the transition, as appropriate, of youth and families/ caregivers out of the OhioRISE program
  • Provide on-call availability and support for youth and families/ caregivers outside regular business hours, as needed
  • Conduct ongoing community resource development to identify formal and informal resources in the communities served, initially and on an ongoing basis, paying particular attention to the availability of culturally responsive resources. Educate team members regarding available resources and update databases to share resource information
  • Participate in team and community meetings regarding necessary resource development specific to the communities served
  • Supervise and ensure the completion of necessary forms and documentation, including consent to release information with relevant stakeholders and child and family teams
  • Establish and maintain positive relationships with the local system of care partners such as the children’s services system, Title IV-E agencies, boards of developmental disabilities, local corrections and court systems, schools, family, and children first councils, managed care organizations, providers of behavioral health services, and primary care providers
  • Supervise and monitor completion of all documentation, including gathering and reporting health and outcomes data
  • Respond to and be available for clients and families in crisis, as needed, including referencing the crisis plans and facilitating the appropriate linkage to de-escalate the crisis
  • Ensure team members meet the organization's engagement, documentation, and contract requirements
  • Provide excellent customer service and communication coordination between team members,?individuals, families/ caregivers, community members, and collaborating organizations
  • Create a collaborative and engaged team environment where passionate team members feel educated and supported to perform their daily activities
  • Perform hiring, evaluation, coaching, and other personnel-related activities in accordance with the organizational policies and procedures
  • Ensure team participation in all quality improvement activities, as applicable
  • Ensure team members complete all required training according to established timelines
  • Ensure team members are trained on and accurately reporting any reportable incidents according to organizational policies and procedures and regulatory body rules
  • All other assigned duties


  • Will serve surrounding counties (Summit, Portage, Ashland, Richland, Wayne, and Holmes)

Minimum Education/Qualifications

  • Bachelor’s degree in psychology, social work, or related field
  • Three years of experience in children’s behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth and their families or caregivers
  • Experience in one or more of the following areas of expertise:
    • Family systems
    • Community systems and resources
    • Case management
    • Child and family counseling or therapy
    • Child protection
    • Child development
  • Training in cultural competency or the ability to complete such within 90 days of hire
  • One year of supervisory or management experience

Preferred Education/Qualifications

  • Current Ohio mental health professional license including LSW, LPC, LMFT, LISW, LPCC, LIMFT, PSY, LIMFT-S, LISW-S, or LPCC-S

Required Licensure/Certification

  • Valid Ohio Driver’s License with Ohio Bureau of Motor Vehicles - No more than 5 points on driving record
  • Valid car insurance
  • Current High-Fidelity Wrap-Around and CANS Assessor training or the ability to complete such within 90 days of hire

All candidates who have received an offer of employment will be required to undergo a pre-employment background check, drug screen, and health screen as applicable for the role.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position Requirements  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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