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Jr. Exchange Associate - Remote or Onsite 


We invest in our team! Join us!

At Prolific 1, we have dedicated, results-driven individuals with a passion for live entertainment. We encourage growth through training and sharing industry knowledge that our organization has garnered for over three decades. This insight and process creates a stronger team that our partners can trust.

Lastly, we have high expectations for our employees due to the ever changing demands of the entertainment industry. We reward hard work and treat them like VIP’s for their accomplishments.

A few of our perks include:

  • Robust benefits package
  • Complementary event tickets
  • Company outings and parties
  • Complementary cafeteria
  • Free onsite fitness center
  • Laundry services
  • Live animal sanctuary and farm
  • Game room


Earn up to a $1000 Sign On Bonus in first 6 months!*

*Associates must be employed at the time of the installment payouts, additional terms and conditions may apply


Prolific 1 is seeking a Jr. Exchange Associate to assist the Exchange Team with orders for all our exchanges. The associate will ensure all orders are processed quickly and accurately, while communicating by phone and email with the exchanges as needed to resolve sales issues. The associate will also assist other operations teams with tasks as needed. Ideal candidates will enjoy working in a fast-paced environment, be critical thinkers who possess an acumen for problem solving and have keen attention to detail.

Primary Responsibilities:

• Utilize software to monitor and process orders
• Assist exchanges by phone/email on previously placed orders
• Troubleshoot and resolve order issues
• Utilize software programs to fulfill orders as needed
• Provide additional operational support when needed

Position Requirements

Required Skills:

Proficient computer skills
Attention to detail
Strong critical thinking and problem solving skills
Strong communication skills- B2B phones and email
Able to multi-task while prioritizing responsibilities

Required Experience:

1+ years of experience utilizing computers in a professional environment
Proficiency with MS Office applications (i.e., Excel, Outlook, Word)

Industry experience andf working in an office environment preferred

Regular Work Hours:

Friday-Tuesday: 11:00AM-7:30PM (EST)

Wednesday and Thursday off

Any schedule variations would be due to business needs and communicated at least 24 hours ahead of time. For additional days, the employee would be compensated either another day off or overtime (1.5x)



Full-Time/Part-Time Full-Time  
Shift Second  
Division EventVest  
Exempt/Non-Exempt Non-Exempt  
Req Number OPE-22-00009  
Location Hartford County - EV  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

Apply Now


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