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Title

Audio/Visual System Technician 

Description

Love animals? Want to make a positive impact on the planet? Come join Woodland Park Zoo as a Audio/Visual System Technician. We have one, full time, benefitted position open.  

This positions plans, coordinates, and schedules audio/visual needs with various zoo departments and outside vendors, organizations, and companies.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Work closely with and provide high-quality customer service to guests and internal departments such as Events, Learning & Innovation, Development, etc.
  • Schedule, deliver, operate, pick up, and maintain audio/visual equipment for zoo staff, volunteers, and other public or private groups. Responsible for set up and break down of equipment, as needed.
  • Assist with zoo lectures, events, and meetings by video recording, operating presentation projectors/computers, controlling stage lighting, and monitoring sound systems.
  • Manage all audio/visual aspects of kiosks, exhibit displays, and video displays, including those at Zoomazium, the Auditorium, ZooStores, Guest Services, and Admissions.
  • Manage and support mobile technologies including tablets, smart phones, and associated WiFi and cellular hotspots for multimedia and staff use purposes.
  • Setup & support SmartBoards and equivalent interactive Education Displays for conference and classroom use.
  • Manage video conferencing software for internal, external, and hybrid onsite/remote meetings for internal and external customers.
  • Troubleshoot, fix, and repair desktop and laptop computers, show controllers, and projection/display equipment for all Audio/Visual needs, including video wall and digital signage technologies.
  • Provide Help Desk coverage and Level II system support.
  • Maintain a current inventory of all zoo audio/visual equipment. Perform an annual inventory check to ensure equipment accountability.
  • Develop and implement a repair and inspection schedule for all audio/visual equipment. Make simple repairs and perform preventative maintenance. Check stage lighting for bad bulbs, adjustment, and focus.
  • Research, recommend, and coordinate new audio/visual equipment purchases.
  • Update and manage event data in the Ungerboeck Event Management (EBMS) software or an equivalent software system.
  • Participate in staff meetings and maintain good relationships and clear communications with other zoo departments to help support their goals.
  • Perform general office duties such as composing correspondence; maintaining event software, files, and database entries; and dispatching meeting minutes and reminders.
  • Perform other duties as assigned.

QUALIFICATIONS

  • High school diploma, and training in vocational school, related on-the-job experience, or an associate degree in related field. Three (3) or more years of experience working with Audio/Visual equipment, including various types of projectors and sound systems; and/or an equivalent combination of education and experience.
  • Valid Washington State Driver’s License.
  • Knowledge of Microsoft Office and general working knowledge of Keynote, digital video and music formats, basic PC/Mac troubleshooting, and familiarity with Ethernet networks including Wi-Fi.
  • Ability to meet deadlines and keep events on schedule by addressing and troubleshooting any audio/visual issues that may potential problems during planning stages of the event.
  • Employ best practices while continually seeking to improve effectiveness of the position and displaying an on-going commitment to learning and self-improvement.
  • Excellent written and verbal communications skills with the ability to adapt communication based on audience and purpose with inclusivity.
  • Ability to hold self personally accountable, take responsibility, initiate action based on direction and follow through on delegated work, and handle change positively.
  • Ability to work effectively within diverse teams and environments while treating everyone with respect.
  • Ability to interact with staff, volunteers, sponsors, and vendors in a professional and ethical manner.
  • Ability to work evening and weekend hours without direct supervision.

PHYSICAL DEMANDS

  • This position may be required to lift and/or move up to 50 pounds.
  • Reasonable accommodations may be made to perform essential functions.

WORK ENVIRONMENT

While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions. The employee is occasionally exposed to work near moving mechanical parts, work in high, precarious places, and risk of electrical shock. The noise level in the work environment can range from moderate to high.

Employment Requirements: 

Applicants must be at least 18 years old. A criminal background check will be required of the selected applicant. 

COVID-19 Vaccination  

  • As of November 24, 2021, employees working on or accessing zoo grounds are required to be fully vaccinated against COVID-19. If hired, you will be required to submit proof of vaccination by your first day of employment. 
  • People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. 
  • Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. 
     

Application Directions: Applications are accepted online through our Jobs Page at zoo.org/jobs; no other forms of application will be accepted. Cover letter and resume are required. 

Woodland Park Zoo is an equal opportunity employer, dedicated to a policy of non-discrimination in application and employment for any reason, including race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability or medical status including genetic information, and/or veteran’s status. 
 

Woodland Park Zoo is committed to providing access and reasonable accommodation in all of its services. If you need accommodation in the application or interview process, please contact our recruiting team at careers@zoo.org

 

 
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Req Number INF-22-00001  
EOE Statement Woodland Park Zoo is an equal opportunity employer, dedicated to a policy of non-discrimination in application and employment for any reason, including race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability or medical status including genetic information, and/or veteran’s status.
 

This position is currently accepting applications.

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