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Title

Front Office Representative - $1,000 Sign-On Bonus 

Category Front Office  
Description

Our comprehensive cardiology group is expanding and looking to add to our team!

Cardiac Solutions utilizes a personalized, team-oriented approach to patient care promoting wellness through education, innovation, and technology. We offer intensive educational opportunities for patients through our disease management clinics and employ a multidisciplinary approach which includes physicians, physician assistants, nurse practitioners, nurses, pharmacy support, medical assistants, and additional clinical and non-clinical support teams. Our focus helps to prevent the progression of heart disease and minimize patient hospital admissions.

 

POSITION SUMMARY:

This position is responsible for efficiently checking patients in and out of the office to include scheduling, rescheduling and cancelations of all office appointments as needed. The front office team will collect patient copays including balances owed, complete orders, remove flags and work assigned task buckets. This position is required to travel and rotate to any or all of Cardiac Solutions office locations.

 

ESSENTIAL JOB DUTIES:

  • Review and update patient information when checking patient in
  • Communicate with the Billing Department regarding any changes in patient information
  • Reconsolidate Patient Profile/HIPAA/PFP forms daily
  • Scan in all necessary insurance cards, Id’s, and any paperwork if applicable
  • Obtain Patient Photos when needed
  • Use electronic database to “Arrive” patients for their scheduled appointment.
  • Provide and review future appointment sheets with patient
  • Collect co-pays and/or balances and document patients financial and appointment notes accurately in the system.
  • Sign in/out cash boxes at beginning and end of work shift.
  • Subtotal all monies received and settle credit card machine for the day and balance individual cash drawers.
  • Activate patients in the portal,
  • Work assigned daily tasks.
  • Utilize office opening and closing procedures to Open and close office daily
  • Any other duties as assigned or requested.
 
Position Requirements

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of Microsoft Office products
  • Knowledge of HIPAA regulations
  • Knowledge of medical insurances
  • Skill in working with an EMR system, Athena Healthcare preferred
  • Ability to work in a fast paced-environment and work well under pressure
  • Ability to provide quality patient care and customer service
  • Ability to use mental math, work with currency and make change

 

EDUCATION AND/OR EXPERIENCE:

  • Minimum of one-year medical front office experience preferred
  • Excellent computer skills
  • Detail oriented.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Medical terminology.

 

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the following physical/work environment functions apply:

  • Sit, stand, talk, bend or hear
  • Type, utilizing a computer keyboard
  • May lift up to 10 lbs.
  • Utilize a multi-line telephone system
 
Full-Time/Part-Time Full-Time  
Shift Days  
Minimum Education  
Travel Requirements This position is required to travel and rotate to any or all of Cardiac Solutions office locations.  
Exempt/Non-Exempt Non-Exempt  
Location All Offices  
About the Organization Cardiac Solutions is a medical, physician-owned business that provides a comprehensive range of cardiac health services to the general public and referred patients. Founded in 1984 by Dr. Joseph Caplan, our clinics have established a solid reputation for innovative cardiology treatments and personalized cardiovascular care. We are proud of our status as the West Valley's leading cardiology team, specializing in YOUR total heart care. Our board-certified cardiologists always put your treatment and care first, allowing you to have the peace of mind knowing that your heart is in good hands.

With our intensive educational opportunities through nurse-directed clinics, we help prevent the progression of heart disease by offering extensive cardiology testing. Our main goal is to avoid hospital admissions by accurately diagnosing and treating cardiac problems at the earliest possible stage. During this process, you not only build a relationship with your physician, but with the many members of our TEAM, all of whom are focused on YOUR heart health.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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