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Title

Thrift Store Retail Associate 

EOE StatementIt is the policy of Union Gospel Mission to grant equal opportunities for employment to all qualified individuals without regard to race, color, sex (including pregnancy), national origin, biblical marital status, ancestry, age, the presence of sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability, honorably discharged military or veteran status, genetic characteristic or any legally protected status.
 
Category Business Enterprise  
Description

Job Title: Retail Associate

Department: Thrift Store

Location: CDA

Reports To: Retail Manager

Range: 1

UGM considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of UGM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. Additionally, employees must be willing to lead and/or participate in Bible study, prayer, devotions and sharing the Gospel.

 

SUMMARY OF POSITION:

UGM Thrift Stores specialize in reselling, reusing, and recycling slightly used donated clothing, furniture, and household items. The Retail Associate works under the direction of the Retail Manager in carrying out all retail operations in the store, including, but not limited to, creating a Christ-centered environment, register operations, customer service, store appearance and displays, and employee interactions.

DUTIES & RESPONSIBILITIES:

Key Result Area #1: Culture, Training and Best Practices

  • Assist the Retail Management team in the building of the team, by being an example of “revealing Christ” to all staff, donors, and customers.
  • Provide a friendly and joyful welcoming to all customers when they enter the store and throughout their shopping experience.
  • Assist the Retail Management team in register transactions including handling of cash and credit card payments and any non-cash purchases, in order to ensure the accuracy and security of all transactions.
  • Work with the Retail Management team to establish and maintain customer service standards in order to ensure compliance with the company mission statement and to provide a pleasant shopping experience for each customer.
  • Communicate, daily, all events related to customer service issues or problems, register mistakes, employee issues or accidents, and general store operations to the manager, in order to ensure all issues are handled properly and in accordance with company policies and procedures.
  • Attend as required, or requested, all training events provided by the company and all store meetings as scheduled by the manager in order to keep current on any policy changes, new procedures, and other information essential to performing the job.

Key Result Area #2: Environment and Safety

  • Work with store staff in maintaining the physical appearance of the store on every shift, including, but not limited to: communicating and restocking of janitorial and restroom supplies, removing safety hazards, picking up store merchandise and restoring to proper place, cleaning parking lot, sidewalks, windows and doors, store floors, break room(s), restrooms and other public areas, to ensure the safety and health of customers and employees.
  • Maintain and clean out fitting rooms on a regular basis.
  • Assist store staff, in stocking store shelves and clothing racks, in order to provide customers with maximum shopping opportunities.
  • Under the direction of the Retail Management team, assist store staff, as needed, to set up or change store displays in order to provide a pleasant shopping environment and to entice customers to shop new areas or items within the store.

Wage: $17.00

 
Position Requirements

SKILLS & QUALIFICATIONS:

  • Must have a commitment to UGM’s mission.
  • Must be a people person with a pleasant and willing attitude and have a servant’s heart.
  • Experience in retail operations preferred.
  • Excellent communication skills (both oral and written) with an excellent command of the English language.
  • Excellent math and money handling skills.
  • Ability to interpret a variety of instructions furnished in written or oral form.
  • Ability to operate a cash register and credit card machine
  • Ability to operate general office machines, copier, fax, printers, scanners.

 

WORKING CONDITIONS/PHYSICAL FACTORS:

Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%

 
Full-Time/Part-Time Part-Time  
Shift -not applicable-  
Position Thrift Store Retail Associate  
About the Organization Welcome to Union Gospel Mission Online Application. Union Gospel Mission is a 501 (c)(3) and is charitable, non-profit, Christian organization and a Christian Community. As such we require all people joining our Community to share our beliefs (Traditional Non-Denominational Christianity) and Code of Conduct. The details of this will be included in the application process. These distinctives are allowed as an organizational religous exemptions contained in Title VII of the Civil Rights Act of 1964, as amended, concerning religious discrimination in employment.



It is the policy of Union Gospel Mission to grant equal opportunities for employment to all qualified individuals without regard to race, color, sex (including pregnancy), national origin, biblical marital status, ancestry, age, the presence of sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability, honorably discharged military or veteran status, genetic characteristic or any legally protected status.



You are invited to begin the questionnaire for this position. This process should take about 15-20 minutes. In order to be considered you will need to complete all of the sections of the online application, and provide your work history, educational background, and references. If you are not prepared with the information, please return at a more convenient time for you. If you have a Resume you will be able to upload it and it will work to autofill much of the application.  

This position is currently accepting applications.

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