The Administrative Assistant, Operations supports the Operations and Investment and Network Services teams, including Human Resources, with a discrete set of responsibilities involving project management, business workflow coordination, calendar management, and travel coordination, and other administrative duties. Human Resources support includes updating applicant information, screening resumes, and scheduling interviews. In addition, this position assists with organizing employee development activities, onboarding programs, and building OFN’s talent pipeline. This is a PT position (20-24 hours per week).
OFN is a leading national network of CDFIs headquartered in Washington, D.C. In pursuit of our mission to align capital with social, economic, and political justice, OFN supports its 350+ member CDFIs with money, strength, and voice to drive transformational change in financially underserved rural, urban, and Native communities nationwide. We help money flow to people and places where traditional finance doesn’t reach. As a financial intermediary, OFN secures private capital for CDFIs through strategic partnerships with leading corporations such as Google and Twitter, mainstream financial institutions such as Bank of America and Wells Fargo, and philanthropic organizations such as the John D. and Catherine T. MacArthur Foundation and the Robert Wood Johnson Foundation.
OFN builds the strength of its membership and other CDFIs through financial products and services, events, training, research, policy advocacy, and visibility. Currently, OFN has an on-balance sheet loan portfolio of $150 million and manages capital on-and off-balance sheet of nearly $1 billion, and has plans to bring an additional $1 billion in new private capital to the industry.
To learn more, visit www.ofn.org
People who work at OFN come from a variety of professional and academic backgrounds. If you have:
- Passion for the mission and true believer in our core purpose.
- Courage to be a fearless advocate who is confident and resilient in our fight to drive capital into low-income communities.
- Smart, quick seekers of knowledge who thrive on creating and developing new strategies, products, and programs for increasing capital for the communities we serve.
- Desire to be a collaborative team player who possesses humility and a willingness to lean in all areas of our work.
Come be a part of our growing diverse, highly committed, skilled, and collaborative staff.
This position is based in Washington, D.C. All staff currently work a hybrid schedule.
Core Responsibilities:
- Post and update open positions on various job boards, screen resumes, and reach out to passive candidates. Update applicant files and workflow in Human Capital Management System.
- Schedule and confirm interviews with candidates and appropriate staff.
- Connect with university career centers to assist in building a talent pipeline.
- Prepare HR-related reports as needed (recruitment/selection reports, benefit reports, etc.).
- Address employee queries about benefits (for example, number of paid time off days, where to find forms, etc.).
- Participate in organizing onboarding and employee development events.
- Provide calendar management support and scheduling for the Network Services team.
- Support the data entry needs in Salesforce and serve as the first point of contact for members on specific initiatives.
- Support the Operations and Investment and Network Services teams for certain administrative tasks.
- Provide expense reports and travel coordination support to the Leadership team as needed
- Provide administrative support to the Chief Strategy and Operations Officer and Chief Financial Officer as needed.
- Assist in event planning management including but not limited to taking minutes, event website/app building, badges/cards production, materials shipping, and covering events front desk.
- Handle event requests such as registering attendees, resolving, or escalating technical issues, substituting, or canceling registrations, processing payments, and refunds, discount codes creation/attribution, agenda building, drafting refund policy, and managing speakers' info in the system.
- Provide technical support for webinars organization and presentation.
- Provide editing and redaction support for CDFI loan and cyber securities policies document to staff as needed.
- Manage and update files to CDFI Connect.
- Work with cross-functional teams on assigned projects as needed. Provide backup support for the Office Manager as needed.
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Qualifications
- High School Diploma required.
- 3-5 years of professional experience in administrative support, project management, communications, or other related organization activities.
- Experience supporting organization level operations.
- Exposure to and/or experience in community development finance, finance, banking, and/or management is valuable.
- Familiarity with Salesforce, Outlook, and Microsoft Office products.
- Digital literacy to navigate workplace technology.
- Ability to work with IT information systems, database management systems, and Client Relationship Management systems required.
- Ability to prepare, maintain, and update accurate employee data for the Human Capital Management System.
- Skilled in both verbal and written communication.
- Competent problem-solver with excellent organizational and analytical skills.Ability to demonstrate close attention to detail.
- Skill at learning quickly and adapting to fluid work demands is important.
- Comfort working in a small-office environment and/or experience working in a nonprofit environment preferred.
- Occasional travel may be required (up to 5% of time).
- No extraordinary physical requirements beyond ability to travel.
- Job involves normal physical requirements for an office position.
- Be available to work onsite minimum of 5 hours per week.
EOE/D/AA/V
Supervisor: SVP, Human Resources FLSA Status: Non-Exempt
Apply: https://www.appone.com/MainInfoReq.asp?R_ID=4531851 include a copy of your resume and cover letter for consideration.
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