Share Email Opening Title Senior Account Manager  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description Company Overview DAVACO is a leading turn-key solution provider with more than 30 years of experience supporting the world's leading brands with the development, transformation, and maintenance of their physical sites throughout North America. In collaboration with a diversified base of clients, DAVACO delivers scale, speed, and high-quality solutions that solve tomorrow’s challenges today. Job Description The Sr. Account Manager is responsible for providing oversight to teams of 2-4 Account Managers & Assistant Account Mangers. Will develop programs for successful implementation while consistently leading, coaching & developing their teams to successfully execute the day to day role. Provide general program oversight to ensure Davaco is performing to its highest level both in execution & financial oversight. Responsible for developing solutions to stay ahead of the customer’s needs & ensuring consistent & efficient execution of all programs under their oversight. The Sr. Account Manager is an escalation point for both internal and external teams and should have the ability to deescalate and manage through challenges with the end goal of providing solutions that support all party’s needs. Additional responsibilities for the Sr. Account Manager include covering all responsibilities for the roles within their team as needed to ensure the customer is taken care of, vetting proposed scopes of work to include pricing, providing financial reporting, projecting trends & leading client meetings. Qualifications Ability to lead, coach & develop team members for growth. Ability to manage 25+ dynamic clients and multiple teams managing those clients. Managing roughly 2,500 requests a month. Ability to manage through a multi-level team of 10+ individuals Ability to communicate effectively across dynamic teams in the field and in office. Ability to handle conflict resolution with customers, vendors & internal teams. Ability to negotiate in the best interest of your client & Davaco. Ability to handle frequent stressful situations and tense deadlines. Ability to manage multiple competing priorities to ensure the best interests of Davaco, the Client and your team are met. Ability to analyze gross profit, projections & make recommendations. Ability to qualify scope recommendations for a variety of skilled & unskilled trades. Maintain Key Performance Indicators for your customers & teams Pro-actively resolve service delivery issues by getting ahead of the client’s issue & ensuring you have the right support internal and external to manage through customer needs. Ability to replicate a high level of customer service through your teams and build client relationships.   Position Requirements Requirements High School Degree or equivalent. Bachelor’s Degree in Project Management a plus 5+ years in multi-site Facilities Maintenance as vendor, vendor aggregator or client. 3+ years in experience leading teams. Teams 10+ in size a plus. Intermediate to Advanced Excel Skill’s Ability to deal with ambiguity Self-Starter   Full-Time/Part-Time Full-Time   Shift Days   Position Senior Account Manager   Exempt/Non-Exempt Non-Exempt   Location DAVACO LP (Corporate)   This position is currently not accepting applications. To search for an open position, please go to http://DavacoLP.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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