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Title

Jr. Fulfillment Specialist - Remote 

Description

We invest in our team! Join us!

At Prolific 1, we have dedicated, results-driven individuals with a passion for live entertainment. We encourage growth through training and sharing industry knowledge that our organization has garnered for over three decades. This insight and process creates a stronger team that our partners can trust.

Lastly, we have high expectations for our employees due to the ever changing demands of the entertainment industry. We reward hard work and treat them like VIP’s for their accomplishments.

A few of our perks include:

  • Robust benefits package
  • Complementary event tickets
  • Company outings and parties
  • Complementary cafeteria
  • Free onsite fitness center
  • Laundry services
  • Live animal sanctuary and farm
  • Game room

 

Earn up to a $1000 Sign On Bonus in first 6 months!

  • Earn $250 at 1 month + $250 at 3 months + $500 at 6 months for a total of a $1,000 Bonus.
  • Associates must be employed at the time of the payout , additional terms and conditions may apply

 

The Jr. Fulfillment Specialist will be responsible for the consistent delivery of all orders to retail customers and various exchanges ensuring industry standard metrics are met. The Fulfillment team provides a last check of inventory ensuring that customers are receiving the correct tickets with the desired delivery method by verifying inventory is listed and attached correctly in our software. When problems are noted, the Jr. Fulfillment Specialist will troubleshoot and fix the order. This position plays an integral role in ensuring our customers receive the best shopping experience possible. Ideal candidates will be critical thinkers who possess an acumen for problem solving and have keen attention to detail.

 

Primary Responsibilities:

  • Track ticket orders on all exchanges and ensure correct processing times
  • Utilize different software programs to manipulate, attach, and deliver tickets
  • Ensure accuracy of newly entered ticket inventory
  • Take inbound calls from the emergency queue to answer questions and troubleshoot customer issues
  • Provide additional operational support when needed
 
Position Requirements

 

Required Skills:

  • Strong detail orientation
  • Ability to work as part of a team
  • Excellent multitasking and time management skills
  • Strong critical thinking and problem solving skills

 

Required Experience:

  • 1+ years of experience utilizing computers in a professional environment
  • Proficiency with MS Office applications (i.e., Excel, Outlook, Word)

Preferred Experience:

  • At least one year of experience working in an office environment preferred
  • Use of an inventory management system preferred

 

Education:

  • H.S. Diploma required
  • Associate's Degree preferred
     

Schedule:

Wednesday to Sunday: 2:00 PM - 11:00 PM

(Monday and Tuesday off)

 
Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Division EventVest  
Exempt/Non-Exempt Non-Exempt  
Req Number FUL-22-00004  
Location Hartford County - EV  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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