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Title

Solutions Architect 

Number of Openings 1  
Description

Deliverables

  • Thrilled, Loyal Customers
  • Sustained and growing customer relationships
  • Continuous improvement of new products and processes
  • Professionally executed customer implementations
  • Customer and internal deliverables completed within agreed timeframes
  • Custom solutions for customers
  • Successful AEs that close better deals faster
  • Robust data analysis, reporting, and visualizations
  • Organizational support across all platforms

Activities

  • Perform demos and provide support to AEs during the sales process
  • Develop and manage proposals, presentations, and Statements of Work for Pro Services engagements
  • Research, source, design and build new solutions to meet identified customer needs
  • Follow PFL product development, ensuring PFL software capabilities and solutioning continue to meet customers' growing needs
  • Determine next steps in providing exceptional service and solutions, drive solutions forward with both customer and PFL teams
  • Analyze data and results from customer projects; recommend improvements for campaigns
  • Generate customer referrals due to exceptional service experiences on MarTech implementations
  • Add value to the business by generating ideas for improvements in any areas, but specifically new product R&D, implementation management
  • Act as elevation and backup technical resource for MarTech Tech support
 
Category Information Technology  
Full-Time/Part-Time Full-Time  
Department  
EOE Statement PFL is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, national origin, ancestry, sex, pregnancy (including childbirth, lactation, and related medical conditions), gender identity, sexual orientation, age, religion, creed, physical or mental disability, marital status, military and veteran status, political affiliation, genetic information, or any other factor protected by law. PFL complies with the law regarding reasonable accommodation for handicapped and disabled employees. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discriminations.  

This position is currently accepting applications.

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