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Pharmacy Implementation Specialist  

EOE StatementCPSI is a proud equal opportunity employer (EOE). However you identify and whatever background you bring, we welcome you to apply to any role that would make you excited to work in healthcare. All employment decisions are based on business needs, job requirements and individual qualifications, regardless of race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. We are committed to being a company where people thrive by being themselves and are inspired to do their best work every day.

This job assists in all aspects of the Implementation including, but not limited to, planning, training

reporting, documentation, communication, and issue resolution. Additional responsibilities encompass

mentorship, team leadership, maintain development and education on updates in the software including,

but not limited to Meaningful Use, as well as other tasks requiring leadership skills, collaborative

communication between departments, and proactive conflict resolution.

Essential Functions: In addition to working as prescribed in our Performance Factors, specific

Responsibilities of this role include:

  • Complete situations/support cases/assigned projects or implementations unassisted
  • Familiarity with multiple applications
  • Be accessible as a resource to team members and team
  • Handle special projects as assigned by management
  • Excellent verbal and written communication skills with both internal and external customers
  • Active and attentive listening skills be agile
  • Ability and willingness to work in a team setting Excellent organizational and time management skills
  • Ability to receive and apply feedback, particularly related to quality
  • Ability to display a friendly, calm and professional demeanor at all times, even under times of high stress
  • Assist in all aspects of the Implementation including by not limited to: planning, reporting, communication and issue resolution with minimal guidance.
  • Keeps abreast of new software updates and maintains accurate implementation documentation.
  • Can be relied upon to achieve optimal outcomes, sustains a high achievement level.
  • Assess the needs and capabilities of a client utilizing knowledge and experience of CPSI solutions to guide the client through the Change Management cycle during the Implementation.
  • Ability to answers client questions and responds to information requests.
  • Deploys and utilizes CPSI Best Practice Implementation Methodology.
  • Submits status and project time reports weekly or as requested by management.

Additional Tasks:

  • Assist facilities with equipment setup in net new and existing implementations
  • Hardware Walkthrough: Assess IT needs for equipment
  • Coordinate hardware spreadsheets, maps, and equipment orders

Position Requirements

Minimum Requirements

  • Excellent communication (written and oral) and interpersonal skills.
  • Strong organizational, multi-tasking, and time-management skills.
  • Must be detail oriented and able to follow through on issues to resolution.
  • Must be able to act both independently and as a team member.
  • Travel 80% 
  • Proof of COVID - 19 vaccination staus required 

Preferred Qualifications:

  • Proven leadership skills; ability to self-manage; excellent time management skills;
  • Must be detail-oriented and able to follow through on issues to resolution.
  • Must possess excellent communication (written and oral) and interpersonal skills
  • Successful experience Implementing or Supporting Evident applications.
  • Excellent time management skills; exceptional ability to identify and track issues and drive them to a conclusion; high level of initiative; high level of communication skills, both written and verbal; good interpersonal skills.
  • Intermediate knowledge of Windows OS, networking topologies, and PC/Server hardware

Education/Experience Requirements:

  • College degree preferred or relevant job experience
  • 2+ years of software implementation and/or support service experience
  • Knowledge of healthcare-based applications.
  • Ability to be flexible and work analytically in a problem-solving, collaborative environment
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Workers Compensation None Specified 

This position is currently not accepting applications.

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