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Vice President, Membership Services 


OFN is looking for a dedicated team member to support OFN members through peer training, investments in the human capacity of staff, and strengthening the power of CDFIs. Specifically, this role provides value through development services − subject matter expertise, technical assistance, resource development, training and events, and strategic initiatives. The role directly impacts OFN’s work in supporting CDFIs in their capacity as members and borrowers to meet their operational objectives, fulfill investor expectations, increase lending and development services, maximize impact, and reduce risk. Further, this role works across teams to support capitalization, financial services, and advocacy. This is a great opportunity to connect with organizations the industry to help advance change and organizational development.

OFN is a leading national network of CDFIs headquartered in Washington, D.C. In pursuit of our mission to align capital with social, economic, and political justice, OFN supports its 350+ member CDFIs with money, strength, and voice to drive transformational change in financially underserved rural, urban, and Native communities nationwide. We help money flow to people and places where traditional finance doesn’t reach. As a financial intermediary, OFN secures private capital for CDFIs through strategic partnerships with leading corporations such as Google and Twitter, mainstream financial institutions such as Bank of America and Wells Fargo, and philanthropic organizations such as the John D. and Catherine T. MacArthur Foundation and the Robert Wood Johnson Foundation.


OFN builds the strength of its membership and other CDFIs through financial products and services, events, training, research, policy advocacy, and visibility. Currently OFN has an on-balance sheet loan portfolio of $150 million and manages capital on-and off-balance sheet of nearly $1 billion and has plans to bring additional $1 billion in new private capital to the industry.


To learn more, visit


People who work at OFN come from a variety of professional and academic backgrounds. If you have:


  • Passion for the mission and true believer in our core purpose.
  • Courage to be a fearless advocate who is confident and resilient in our fight to drive capital into low-income communities.
  • Smart, quick seekers of knowledge who thrive on creating and developing new strategies, products, and programs for increasing capital to communities we serve.
  • Desire to be a collaborative team player who possesses humility and a willingness to lean in all areas of our work.


Come be a part of our growing diverse, highly committed, skilled, and collaborative staff.


This position is based in Washington, D.C. All staff currently work a hybrid schedule.

Core Responsibilities:


  • Respond to the needs of OFN members for development services − information, expertise, models, training, technical assistance (TA), investments in human capacity of staff, and other resources.
  • Ensure OFN members receive a coordinated, valuable suite of services and benefits from OFN
  • Develop subject matter expertise and contribute to resource identification and creation.
  • Lead parts of the development of resources, products, and services such as tools, templates, training curriculum, and CDFI related content for OFN conferences and training and resources.
  • Design and deliver effective events, training, and other education and information platforms to share resources with OFN members.
  • Design, develop, and manage strategic initiatives supporting OFN membership and CDFI industry in collaboration with the OFN leadership.
  • Lead parts of the OFN conference session planning and execution.
  • Manage and review the production of content from consultants and contractors.
Position Requirements



  • Bachelor’s degree or 7-10 years of direct professional work experience in lieu of degree.
  • 7+ years of professional experience in project management, organizational development, or community development.
  • Professional experience in community development finance, including direct lending experience, is preferred; experience in lending to financial and/or non-profit institutions is a plus.
  • Experience working at a CDFI or with CDFIs is strongly preferred.
  • Experience with presentation and educational platforms such as CVENT, Zoom, Canvas, GoToMeeting.
  • Experience in community development finance sectors such as small business, affordable housing, and clean energy/green/resilience highly desired.
  • Experience in presentation and adult education skills such as public speaking, panel moderation, meeting facilitation, event design, curriculum development, training delivery, and technical assistance provision highly desired.
  • Experience in the development and management of projects, programs, products, and resources required.
  • Experience working with one or more priority markets (rural, Native, minority, persistently poor) is a plus.
  • Understanding of the CDFI business model and community development finance.
  • Superior organizational skills and ability to manage multiple tasks effectively and efficiently under minimal supervision as well as ability to set priorities and meet deadlines under pressure without sacrificing quality.
  • Digital literacy and ability to navigate workplace technology and experience with loan management systems and CRMs preferred.
  • Ability to work both independently and collaboratively with teams across OFN.
  • Comfort working in a small-office environment and/or experience working in a nonprofit environment preferred.
  • Superior written and verbal communication skills required with emphasis on clarity, conciseness, and relevance and the ability to appropriately adjust for different audiences.
  • Moderate travel required (15% of time)
  • Job involves normal physical requirements for an office position.

EOE/V/D/AA Compliant


Supervisor: SVP, Membership Services FLSA: Exempt

Full-Time/Part-Time Full-Time  
Salary Range  
Exempt/Non-Exempt Exempt  
Location Washington D.C.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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