Job Title: Training Facilitator
Department: Human Resources
Reports to: Director of Performance Management
FLSA Status: Regular Exempt
Location: Tampa
ROLE SUMMARY
The Training Facilitator's primary responsibility is on developing and implementing learning strategies and programs. The primary focus of the Training Facilitator is on designing e-learning courses, career plans, workshops, classroom training, shadowing, observational competencies, and skills evaluations and rubrics. Also, the Training Facilitator will deliver training such as on-boarding to new employees.
KEY DUTIES AND RESPONSIBILITIES
Identifying Learning & Development needs.
Deliver training content such as workshops and new employee orientation as well as other learnings in collaboration with operations.
Evaluate individual and organizational development needs while working closely with operations and learning specialist
Implement various learning methods company-wide (e.g. Instructor Led, E-Learning, coaching or web based)
Partner plan e-learning courses, workshops and other trainings
Assess the success of development plans and help employees make the most of learning opportunities
Help managers develop their team members through career pathing
Track budgets and negotiate contracts
Create training content and facilitation of different trainings
SKILLS AND QUALIFICATIONS
Proven experience as an L&D or Training Manager/Coordinator or similar
Current knowledge of effective learning and development methods
Ability to cater to the continuous operational changes for learning needs
Familiarity with e-learning platforms and practices
Experience in project management and budgeting
Proficient in MS Office and Learning Management Systems (LMS)
Excellent communication and negotiation skills; sharp business acumen
Ability to build rapport with employees and vendors
BSc/BA in Business, Psychology or a related field
Professional certification (e.g. CPLP, CPTM)
ADDITIONAL MINIMUM QUALIFICATIONS
Must possess a valid driver's license and a clear driving record
Must be willing to submit to and pass a comprehensive background record screening.
Must be at least 21 years of age
Must possess the mental and physical capacities necessary to perform the job duties
PHYSICAL REQUIREMENTS
Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)
WORK SCHEDULE
40+ hours weekly with flexible hours depending on needs. Shift work is necessary. Must be available to work occasional evenings, weekends, and holidays.
Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Due to the nature of our business, it is advocated that when representing Trulieve that our professionalism meets the needs of the medical patient base that we respectively serve. To uniformly align with the organization, an individual must be able to provide a level of communication that aligns respectively with the diversification of our patients which may exhibit opportunities to assess the situation and apply meaningful service. In addition, must be able to quickly identify and insert additional support where needed to deescalate situations without compromising Trulieve's objective in serving our patient base with excellent customer service.
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